Vereinigte Staaten, Kalifornien, South San Francisco
Schweiz, Basel-Stadt, Basel
Kanada, Ontario, Mississauga
Vereinigtes Königreich, Welwyn
The BMO Business Operations Lead is accountable for building and leading a team responsible for identifying and implementing improvements to BMO’s business operations. The scope includes BMO processes & tool requirements, laboratory management, vendor oversight, resource management, SDAP (Sample Data Acquisition & Processing) and other data-related projects and KPI management. The BMO Business Operations Lead acts as a strategic partner for the BMO Portfolio Leads as well as a diverse group of stakeholders across Product Development Clinical Operations (PDG) and Roche.
The main responsibilities of the BMO Business Operations Lead role are:
Oversight of all of BMO’s business operations
Accountable to drive and deliver on BMO process improvements
Provides strategic direction enabling a holistic strategy across BMO with regards to vendor oversight
Designs and drives laboratory management strategies and partnerships in collaboration with relevant functions
Oversees and ensures adherence to FAIR (Findable, Accessible, Interoperable, Reusable) data standards across BMO
Data collection & insight generation to enable effective resource management and laboratory selection
The BMO Business Operations Lead will build and lead a Business Operations team that is accountable for the following deliverables:
Identify and implement fit-for-purpose process improvements that drive business value (e.g. increased speed, reduced cost, streamlined resourcing, increased reliability, technological innovations). Close partnership with the PDG Systems and Process Excellence (SPE) function & IT organization will be paramount.
Develop a lab management strategy and embed solutions across the BMO organization. Manage the Central Lab Squads and ensure the squads continuously identify opportunities to innovate and streamline ways of working.
Partner closely with PDG SPE and Procurement to develop and implement a laboratory vendor oversight strategy and governance model.
Collaborate closely with BMO Portfolio Leads, PDG SPE and Procurement to create the required strategic partnerships to maximize the value of laboratory vendors.
Deliver on priority initiatives within BMO (e.g. SDAP: Sample Data Acquisition & Processing project) in close partnership with relevant functions (e.g. Clinical Data Management, Personalized Healthcare). And ensure successful implementation in BMO’s workflow.
Develop and implement BMO resourcing strategy and operational solution in partnership with the PDG Business Insights & Analytics (BIA) function.
Develop and track quantitative measures (metrics) and qualitative assessments (surveys) to measure BMO’s performance (e.g. measure effectiveness of process improvements, resource allocation, laboratory vendor performance).
Identify use cases and develop corresponding business cases to improve BMO’s business operations.
Aligns with and supports relevant Product Development (PD) and Product Development Clinical Operations (PDG) initiatives.
Collaborates closely with colleagues in the early development (pRED, gRED) and medical affairs (PDMA & USMA) organizations to identify opportunities and drive cross-enterprise biomarker operations initiatives.
Provides leadership, management and oversight to project teams resourced from within BMO or outside (e.g. central lab squads) accountable for implementing improvements to BMO’s business operations.
This position over time will manage 3-5 direct reports who will lead manager of managers and individual contributors. This includes the BMO SDAP Project Lead until project completion.
Fosters a culture of continuous improvement, learning and innovation.
Accountable for building high performing teams through ongoing development and proactive performance management and coaching.
Is a member of the PDG Biomarker Operations Leadership Team and reports to the Head of Biomarker Operations in PDG.
QUALIFICATIONS & EXPERIENCE
University degree, MBA desirable, preferably science and clinical development experience
Knowledge of the field of biomarkers preferred
Minimum 10 years total work experience preferably in displinces with exposure to process improvement, partnership creation, optimizing workflows, developing KPIs and measuring effectiveness
Demonstrated experience in managing complex issues and building teams
Minimum two years of people management experience
Other (e.g., Travel)
Domestic and international travel: approximately 20%
WHO ARE YOU
We are looking for people who are committed to continuing to make Roche/Genentech a great place to work, by investing in people and providing ongoing mentorship and coaching to help them advance their expertise.
You are a strategic thinker with the ability to think outside of the box, ask the right questions, define the business value, develop a proposal and enable execution
You enjoy building strong connections and have access to a wide range of trusted networks, both inside and outside of Roche/Genentech
You have a consultative mindset and lead through questioning
You have the ability to influence without direct authority, and thrive in an environment where success is dependent on strong partnerships
You have the ability to adapt to evolving internal and external pressures, provide focus and direction to successfully navigate complexity and uncertainty
You are passionate about embracing new ideas and innovations
You communicate with energy and passion, to engage and inspire others
You look for opportunities to build community and celebrate achievements
You create an environment where people and teams can thrive
You understand what motivates people to perform at their best
You are an effective coach and mentor, with genuine interest in helping others develop; actively invest time to get to know people and what they do
This is a local hire only designated position, as relocation assistance is not available for the position