Customer Experience- CRM Internship

Jobangebot - Praktikum - Porsche-Konzern

Connecticum Job-Nr 1448779
  • Arbeitgeber: Porsche
    Jobdatum: 25. Oktober 2021
    Fachbereiche: Wirtschaftswissenschaften: BWL
    Einsatzort: Atlanta, Georgia, USA; Nord-Amerika

    Customer Experience- CRM Internship - Jobangebot

    If you make hearts beat faster, your own has to be in the right place.

    Customer Experience- CRM Internship
    • Code number: PCNA-P-1635159919-E
    • Entry level: Internship
    • Location: Atlanta
    • Organization: Porsche Cars North America
    Tasks

    Position overview

    As a CRM Intern you will work in a fast-paced environment alongside the CRM team to assist with project management, system operations, interdepartmental communication and strategic initiatives that support building exceptional user experiences. You will help define, implement and execute new business processes and data quality workflows to support various departments and cross-functional stakeholders in their customer data needs.

    Roles & responsibilities

    • Support the CRM with system operations and data quality initiatives for the growing needs of the larger CRM ecosystem (C@P, Porsche Connect, My Porsche).
    • Own assigned projects, including goals and deliverables that support the team and manage information flow between Customer Experience team and other departments to drive positive outcomes and results.
    • Assist the Customer Experience team in the preparation of business meeting documentation and create PowerPoint presentations for projects and meetings.
    • Evaluate progress and make adjustments as needed for existing policies and procedures to support data quality operations.
    • Provide ongoing communication and status updates to stakeholders on all active projects within the Customer Experience team.

    Goals and Objectives

    • Gain working experience as an active member of an agile project team
    • Thorough understanding of the processes, tools and activities of a CRM Manager
    • Understanding the collaboration between dealers and OEM pertaining to customer data
    • Exposure to stakeholders at multiple levels of the organization

    Qualifications

    Qualifications

    • Working on undergraduate or graduate level degree in information technology, business management or related field
    • Detail oriented and highly organized
    • Comfortable working in an agile, lean environment
    • Critical thinking and problem-solving skills
    • Excellent verbal and written communication skills
    • Self-motivated with high energy and great attitude
    • Interest in the automotive industry
    • German language skills a plus

    Exclusive look behind the scenes


    Porsche is an equal opportunity employer and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.

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Jobangebot

Customer Experience- CRM Internship

Jobkennzeichen Connecticum Job-Nr 1448779

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