Enterprise Technology Services Representative
Due to significant business growth, our team is expanding! In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology Services (ETS) team is responsible for ensuring connectivity stability and reliability of virtually all Bloomberg Enterprise products. We also build custom integration solutions for clients who require a managed service.
Financial firms rely on dozens of critical systems to develop and execute strategies, evaluate risk, monitor P&L, manage sales and trading, and handle settlement. The constant challenge is the complexity of integrating these systems so that data moves correctly across the enterprise, at higher speeds and lower costs. Building solutions in-house can take a large team and a larger investment. Integrators and consultants may not understand a firm’s business model or data. That’s where we come in.
What's the role?
As an Enterprise Technology Service Representative, you’re vital in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and products. You will join our tight-knit team, providing technical application support and integration assistance, we will be a trusted authority for troubleshooting, resolving and “owning” issues impacting the businesses we support and our clients directly. You will be handling inquiries supporting a large variety of ETL (Extract, Transform, Load) workflows between Bloomberg and Client systems.You will interact with clients who code against various Bloomberg specifications. You’ll be handling inquiries about our custom integrations and connectivity via multiple methodologies, including SWIFT, FIX, XML, SFTP, MQ, and Web APIs.
You will be asked to establish and develop trusted partnerships with a subset of clients and provide technical application support and integration assistance to those customers. Ensuring their technical connections and workflows are reliable and stable will be your primary objective.
Who You are:
You come to work with a purpose, passionate about technology and offering our clients an excellent experience. Someone that is naturally curious, a strong problem solver and someone who is willing to take on new challenges and thrive with change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn and deliver the best service possible.
We’ll trust you to:
You'll need to have:
We'd love to see (pluses):
Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.
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