|Arbeitgeber:||BIOTRONIK SE & Co. KG|
|Jobdatum:||09. August 2020 2020-08-09|
BWL, Business Administration, Dienstleistungsmanagement
Ingenieurwissenschaften: Allg. Ingenieurwissenschaften
|Einsatzorte:||Lake Oswego, Oregon, USA; Nord-Amerika|
IT Service Desk Technician - Contractor
As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.
BIOTRONIK Corporate Services, US is looking for an IT Service Desk Technician to join us on a contractor basis. The main purpose of the role is to provide support for endpoint devices, central IT components, back office- and enterprise applications for end users of all business units (Sales/-support and Marketing, Finance, Manufacturing, R&D and others) and support tasks which require an onsite presence. Our Service Desk support team members work within multi-channel, multi-tiered service desks and provide Tier 1 (Applications) and Tier 1 (Endpoint Device) support for incoming inquiries, incidents and service requests. This role will be responsible for triaging incoming requests, ticket creation, providing competent and customer-oriented resolutions or escalation to higher tiers as needed. This person will also be responsible for other IT related activities such as project work stream tasks, deployments, software installation, desk side support, phone support, and other common service desk and endpoint infrastructure activities.
Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.
Location: Portland, OR | Working hours: Full-time | Type of contract: Undefined
Apply now under: www.biotronik.com/careers
Job ID: 31543 | Contact: Bonnie Melius
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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