Manager IT Enterprise Architecture - XR Cape Town

Bachelor-/ Masterarbeit Absolventenjob - Stellenangebot | Lufthansa

  • Arbeitgeber Global Telesales (Pty) Ltd.
    Jobdatum 29. Juli 2022
    Einstiegsart Bachelor-/ Masterarbeit, Absolventenjob
    Einsatzort Kapstadt, Südafrika; Afrika

    Manager IT Enterprise Architecture - XR Cape Town - Stellenbeschreibung

    Connecticum Job-Nr 1549580

    Lufthansa Group
    Manager IT Enterprise Architecture - XR Cape Town

    Hello, We are Lufthansa InTouch!

    Want to make someone’s day, every day? Join us!

    • Location

      Cape Town

    • Employment level

      Direct entry, Bachelor / Master thesis

    • Function

      Infrastructure Management, IT

    • Working time

      Full time

    • Application deadline


    Serving as the Manager IT Enterprise Architecture reporting to the Head of IT Enterprise Architecture you will be leading or acting as expert consultant for key IT projects, system integrations and system developments

    • Keep abreast of latest developments in Genesys and Cloud technologies, in order to provide insights that will influence our technology-driven corporate omni channel IT strategy
    • Expand our digital service platform by evaluating new & upcoming Genesys & Cloud
    • Drive continuous improvements and efficiencies of existing IT services
    • Assist in the development of a holistic view of all technology in the enterprise (enterprise architecture strategy) by using an Enterprise Architecture (EA) framework
    • Oversee, improve and upgrade enterprise services, software and hardware
    • Assist in the Scope, review and refinement of proposals that will go out on RFP to external vendors
    • Cooperating with main stakeholder within Lufthansa InTouch
    E-mail address for inquiries

    Holidays, Life Insurance, Medical Insurance, Flight benefits

    Welcome to Lufthansa InTouch

    Welcome to Lufthansa InTouch

    • You hold a relevant master’s degree
    • You are an IT professional with at least 7 years of professional ICT experience in a similarly broad area of responsibility with corresponding leadership experience
    • You have a minimum of 5 years’ experience in designing and developing omni channel contact center solutions and technologies
    • You have the ability to develop and maintain a future orientated innovative IT strategy for the provision of an enabling, stable and reliable information, communication and technology services platform
    • Proven experience and track record in managing contact center environments including infrastructure related topics

    Should you not receive correspondence within 14days, please consider your application unsuccessful

    About Global Telesales (Pty) Ltd.

    We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone’s day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.
    Lufthansa Group
Informationen zur Bewerbung

Manager IT Enterprise Architecture - XR Cape Town

Connecticum Job-Nr 1549580
Informatik: Informatik, Informationstechnik, Kommunikationstechnik

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