SRE - Especialista SAP Hybris

SRE - Especialista SAP Hybris 254142BR Your Role and Responsibilities Estamos em busca de um (a) profissional que goste de interagir com clientes internos e  externos e de ajudar na resolução de seus problemas e, pricipalmente, que contribua para o sucesso do cliente através de sua atuação.Esse (a) profissional  deverá ter experiência em suporte técnico para Plataforma de eCommerce SAP Hybris. Deverá atuar em time de sustentação SRE (Site Reliability Engineer) com modelo de operação de times ágeis e multidisciplinares em ambientes Cloud e eCommerce. Profissional deverá ser autodidata, resiliente, com perfil de “dono” (ownership) e colaborativo.Principais atribuições:- Sustentação da plataforma SAP Hybris- Configuração de Hybris Commerce- Especificações Funcionais em conjunto com times de desenvolvimento- Integrações da plataforma com sistemas satélites- Definições de Arquitetura da plataforma- Suporte na definição de processos- Participação em projetos de implementação- Elaboração e execução de testes funcionais e de carga- Otimização de desempenho do ambiente (capacidade e performance)- Elaborar e implementar monitoração do ambiente (continuous monitoring)- Implementar automações de resolução automática de incidentes (auto-healing)Local de Trabalho: Alocado no site do cliente IBM na região sul de São Paulo/SP Horário de Trabalho: Segunda a Sexta das 9h às 18h. Além da contratação CLT, a IBM oferece um pacote completo de benefícios que inclue: Assistência Médica e Odontológica para o funcionário e os dependentes, Seguro de Vida, Previdência Privada, Vale Refeição, Vale Alimentação e Convênio com farmácias.[Todas as nossas vagas são elegíveis para pessoas com deficiência ou reabilitadas] Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Required Technical and Professional Expertise Conhecimentos necessários:- Experiência em ambientes cloud (preferencialmente IBM Cloud e GCP)- Experiência em ambientes de eCommerce- Experiência com times ágeis- Inglês avançado- Infra Ágil e/ou Infra as a Code- Auto-healing- Continuous monitoring- Continuous improving (mais voltado para infra)- Suporte ao toolchain de DevOps- Ferramentas open source (SRE/DevOps: Git, Jenkins, Puppet, Kubernetes, Zabbix, Elasticsearch, etc)- Automação e Monitoração- SO Linux- Ambiente Web based- Bancos de dados não relacional- WebServers OpenSource (Apache,Ngnix,etc) Preferred Technical and Professional Experience Banco de dados Oracle- Ferramentas de CI/CD Open (GIT, Jenkins, Puppet, Rundeck, Foreman, Nexus, etc)- Ferramentas de infra e monitoração (Zabbix, App Dynamics, ELK, Kibana, Grafana, etc)- Experiência em ambientes rodando em containers (Kubernetes)- Conhecimento em IBM Cloud;- Conhecimento em GCP;- Experiência técnica com SAP Hybris;- Suporte a ambientes com Kubernetes Required Education Bachelor's Degree Preferred Education Master's Degree Eligibility Requirements . About Business Unit At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you! Your Life @ IBM What matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Country/Region Argentina, Australia, Austria, Bahamas, Bermuda, Bolivia, Brazil, Bulgaria, Canada, Central African Republic, Chile, China, Colombia, Costa Rica, Dem. Rep. Congo, France, French Guiana, French Polynesia, Germany, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Malaysia, Mali, Malta, Mexico, Mozambique, New Caledonia, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Russia, Saudi Arabia, South Africa, South Sudan, Spain, United States, Uruguay, Venezuela State / Province SAO PAULO City / Township / Village SAO PAULO IBM Business Group GTS Primary job category Technical Specialist Secondary Job Category Services Specialist Role ( Job Role ) Appl Integration & Middleware Solutions Specialist Employment Type Full-Time Contract type Regular Early Professional Track Not Applicable - Professional Hire Position Type Professional Travel Required No Travel Company (0022) IBM Brasil-Industria, Maquinas e Servicos Limitada Is this role a commissionable/sales incentive based position? No