Aftersales Technical and Quality Intern (12 months)

Aftersales Service und Garantie Toronto 05.03.2024 Aftersales Technical and Quality Intern (12 months) SPREAD ENTHUSIASM. SHARE YOUR PASSION. Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits. Our Corporate Headquarters, located in Richmond Hill, is looking for a Quality & Technical Intern in our Customer Support department starting May 6th, 2024. Reporting to the Manager, Technical Service you will be responsible for assisting in a variety of projects within the Customer Support department.   Special responsibilities include:   Direct & indirect support of BMW Group Retailers Review, creation, and update of service publications, including technical campaigns for Vehicle Compliance and extended warranties for Warranty Creation of periodical metrics based on service publication summary and service trends Maintaining special tools database and assisting with procurement and distribution to Retailers Manage special parts return process, working with Regional Aftersales Managers to achieve targets Maintain department equipment, technical work area and special tools. Departmental administration support. Attend technical meetings and keep track of minutes, technical topics Theoretical and practical technical applications Research information & prepare technical documents for internal & external parties (engineering, technical, suppliers, special cases - forensic investigations, legal, police department, etc.) Processing month end stop delivery block removal requests from Retailers (till midnight, possibly on weekends to match month end) Qualifications:   Pursuing a University degree in Engineering or other technical discipline (preferably entering final year) Prior automotive experience is preferred Attention to detail with the ability to prioritize effectively and multitask Strong analytical and problem-solving skills Well-developed written and verbal communication skills Ability to work in both independent and team environments Strong interpersonal skills Developed computer skills, including MS Excel, Word, and PowerPoint Basic level understanding of programming logic and HTML web page design is an asset Business aptitude is an asset English/ French bilingualism is an asset A valid Ontario Class G driver’s license is required Benefits of working at BMW Group Canada include: An award winning culture. Cutting edge of innovation and creativity. Flexible working models.** Highly competitive compensation. World-class office space. Enjoy fresh meals in our amazing fully staffed and subsidized onsite cafeteria. Energize at our fully loaded coffee/tea bar. ** We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.   BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law. BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact Accessibility@bmw.ca. Aftersales Technical and Quality Intern (12 months) Unternehmensbereich: BMW Group Canada Standort: Toronto Arbeitsbereich: Aftersales Service und Garantie Job ID: 119678 Veröffentlichungsdatum: 05.03.2024 JETZT BEWERBEN