Application Scientist - LM
Pleasanton, CA
Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
We are looking for people who are keen to try something new:
- The LM Applications Scientist position is a highly skilled and technical specialist position focused on Confocal and other advanced light microscopes. It relies heavily on consultative skills to provide expert microscopy solutions to support our customers’ research needs. In this role, the Applications Scientist will draw on their expertise and excellent communication skills to convert sales opportunities to orders. Success requires working extensively with sales to provide technical and application related needs assessment, customer sample imaging, proof of concept demonstrations and training to showcase the value of ZEISS technology. Additionally, the scientist will provide support to marketing through the development of collateral and participation at customer-facing events. The position requires travel up to 50% to pre and post-sales applications support.
- This role requires operational knowledge of Laser Scanning, Laser-based, and widefield platforms along with experience in cell-culture, and biological sample preparation for imaging. Successful candidates will have excellent time management and communication skills, in addition to the ability to work in a team and quickly learn new technology.
- Preparation and execution of customer demonstrations and sample runs.
- Work in conjunction with sales personnel to understand customer requirements in advance of demonstrations.
- Ensure that tools are in optimum condition in advance of demonstrations, as well as for customer use. Flag and push to resolution of any issues that impede this performance.
- Manage needs and prepare live cell and other fluorescent samples to support demonstrations, sample runs and training events at the ZMCCs
- Prepare reports for customers on the full results of demonstration or sample work. This includes data analysis, either from images or information from other detection technologies and visualization software.
- Develop and document methodologies for applications according to what is needed and of value to current customer research needs.
- Travel to customer sites to provide training and applications support, which includes coordination and active engagement with the installation process.
- Communicate to sales quickly and in detail any issues that impede customer productivity. Suggest technical path for resolution.
- Travel to trade shows and conferences to support marketing and sales.
- Engage in ongoing training in the company’s light microscopy technology offerings.
- Work closely with the Electron Microscopy and X-ray microscopy to share cross platform knowledge and support correlative activities
You are:
- Bachelor degree or higher (preferred) in biological science or bio-engineering preferred from an accredited college or university
- Working knowledge of high-end microscopy, including laser scanning microscopy, 2-photon microscopy, super-resolution, deconvolution, point spread functions, TIRF, FRET, FRAP, and advanced imaging techniques such as automated time-lapse with Z-stack is preferred
- Knowledge and experience in biological sample preparation and handling is required
- Good understanding of software for post-acquisition analysis such as quantification, visualization, correlation, coding/scripting and other microscopy-based solutions is a bonus.
- Working knowledge of or prior work experience in a shared instrumentation (Core) lab or facility is preferred
- Strong customer focus and problem-solving skills
- Excellent verbal and written communication and presentation skills
- Prior experience in technical sales or product support is a plus
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
