Commercial Product Manager (m/f/d)

• Lead the strategy, design, and go-to-market execution of handset propositions, including trade-in, forward trade-in, insurance, and other device lifecycle programs
• Identify and develop new commercial opportunities to drive ARPU, customer satisfaction, and retention
• Own and optimize the end-to-end customer journey across mobile handset acquisition, upgrades, trade-in, and retention touchpoints
• Collaborate with product, marketing, sales, and operations teams to deliver seamless propositions and exceptional customer experiences
• Negotiate, manage, and expand relationships with external partners (e.g., OEMs, insurance providers, trade-in vendors) to maximize value creation
• Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a market-leading position
• Lead cross-functional teams to execute roadmap priorities efficiently and effectively

Requirements

• Proven experience in business development, mobile handset proposition management, or commercial roles in telecommunications or consumer electronics
• Deep understanding of the handset ecosystem, including trade-in programs, device financing, insurance, and device lifecycle services
• Track record of launching revenue-generating initiatives, increasing ARPU, or improving B2C customer retention
• Experience managing complex customer journeys and collaborating across diverse teams
• Excellent communication, negotiation, and stakeholder management skills—internally and with strategic partners
• Fluent in English; additional European languages are a plus