Duty Manager

At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.

• Bachelor’s degree or equivalent experience with 5+ years in aviation.
• Strong knowledge of check-in, boarding, reservations, ticketing, and airport procedures. Proficient in reservation systems and Windows apps (Word, Excel, PowerPoint).
• Fluent in Dutch & French; strong English required, German is a plus.
• Analytical, adaptable, stress-resistant, and a proactive problem-solver.
• Strong organizational and communication skills, with a flair for diplomacy and customer care. Commercially minded, team-oriented, and a creative thinker.
• Able to manage people and resolve issues with a win-win approach.
• Decision-maker with a focus on excellence.