Outbound Customer Support (Temporary)

Outbound Customer Support (Temporary)

BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees.

At BIOTRONIK- We have a passion for our patients and saving lives. We emphasize teamwork and embrace challenges; where others may see a problem, we see an opportunity to shine.

We are building a team to assist with a massive project to improve the support and care for thousands of patients. This will involve calling patients to verify information and educate them on changes to ensure they know what to expect (no selling involved). Come join our team and help us provide world class customer service in a dynamic environment.

Work locaiton: This is a remote position.

Your Profile

• Strong communication skills are essential.
• Phone experience, CRM or cloud-based phone system experience is preferred - especially expertise in talking with customers (i.e. patients, health care clinics, hospitals, physicians, and sales field) on the phone.
• Ability to multitask and to prioritize well.
• Loves challenge and is constantly striving to improve.
• Experience making outbound calls is preferred.
• Prior healthcare industry experience a plus.
• Bachelor’s degree preferred but not necessary.
  

What we offer

• 50 years of innovation, US headquarters, Lake Oswego, OR
• Flexible scheduling, full-time and part-time opportunities available
• Career path- we will partner with you to support your growth
• Strong, creative and enthusiastic leadership
• Fast paced and team-based work environment
• Cutting edge technology tools invested to help you get the job done

Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.

Location: Lake Oswego, Oregon | Working hours: Undefined | Type of contract: Undefined

Apply now under: www.biotronik.com/careers

Job ID: 58241 | BIOTRONIK Inc. | USA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.