Quality & Procedures Coordinator (A/C & Ramp Handling)

As Quality & Procedures Coord., responsible for A/C & ramp handling, you ensure that Ops procedures are:

• Up-to-date & compliant with industry standards
• Clearly documented & effectively communicated
• Well implemented through collaboration & training
• Continuously improved through quality & safety follow-up

• Maintain and update operational procedures and manuals (Aircraft; Cargo; and Internal Procedures Manual & subdocuments)
• Coordinate production and updates of operational documents within the Quality & Procedures team
• Communicate procedures to internal teams and external partners
• Represent Brussels Airlines in LHG working groups
• Monitor quality and safety performance, follow up incidents, and implement improvements
• Contribute to and support operational training within your area of expertise
• Collaborate across departments to enhance processes and ensure compliance