We are seeking a strategic, experienced program manager to help drive Amazon's Brand Protection Initiatives (BPI) team. This senior-level position will be responsible for developing and executing comprehensive strategies to address complex brand protection challenges, leading cross-functional initiatives, and establishing key mechanisms to enhance Amazon's brand protection ecosystem.
The Brand Protection Initiatives (BPI) team serves as the central hub for addressing critical brand protection challenges across Amazon's ecosystem. Acting as the single-threaded owner, BPI drives end-to-end solutions for complex brand issues that require cross-team collaboration. The team ingests and prioritizes major brand pain points from various stakeholders, and its core functions include conducting comprehensive root cause analysis, developing sustainable solutions through cross-functional collaboration, and establishing clear communication channels for both internal and external stakeholders. Through systematic problem-solving and strategic stakeholder engagement, BPI works to prevent recurring issues, enhance brand protection mechanisms, and drive continuous improvement in Amazon's brand protection capabilities.
Key job responsibilities
Strategic Leadership:
- Help develop the strategic vision for the BPI team
- Build and lead high-performing tiger teams to execute complex, cross-functional initiatives
- Establish and maintain strategic relationships with senior stakeholders across multiple organizations
- Drive organizational change and process improvements at scale
Drive:
- Design and implement scalable mechanisms for identifying and addressing critical brand protection challenges
- Lead end-to-end solution development for complex brand protection issues requiring cross-team collaboration
- Create and oversee systems for measuring success and driving continuous improvement
Solve:
- Architect comprehensive approaches to endemic brand protection issues
- Lead the development of strategic playbooks and mechanisms for systematic problem-solving
- Drive data-driven decision-making processes and establish metrics for success
- Influence product roadmaps and goals for Brand Protection teams based on identified trends and challenges
- Design and implement scalable solutions that can be adopted across multiple regions and business units
Communicate:
- Develop and execute communication strategies for engaging with internal and external stakeholders
- Build and maintain executive-level relationships with key stakeholders across the organization
- Establish feedback loops and mechanisms for measuring the effectiveness initiatives
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
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