- Professional experience in either e-commerce, retail or consulting within a demanding corporate environment
- Proven analytical skills and ability to influence people both internally and externally.
- Decisive and able to move with speed to implement ideas.
- A passionate, self-starter, ready to take Amazon’s local customer experience to the next level.
- Strong and successful communication skills which include the ability to write compelling, concise documents.
- Broad commercial awareness developed in a fast-moving environment.
- Strong retail or product background with proven ability to drive change.
- Clear evidence of managing and motivating a team, both direct and indirect reports.
- Language requirement is English, German is a plus
- University degree ideally in a technical or analytical discipline
Amazon is looking for an exceptionally motivated and talented Head of Vendor Manager for Pets DE with a strong customer focus. This senior leadership position will manage a high performing team of 3 people whose primary goal is to enable category profitable growth, by creating the earth's greatest shopping experience on Amazon. This position will be responsible for the Pets DE P&L and will be the EU Sponsor for the Pets Hardlines categories.
Your Responsibilities:
• Provide leadership for the category team and across the company to ensure that the various functions supporting the business have accountability for all important metrics such as increased product selection, unit growth and profitability, inventory turns, and in-stock rates.
• Drive innovation aimed at improving customer experience, and strengthening vendor relationships.
• Provide local input to defining the customer experience and customer satisfaction and represent that to senior executives and vendors, as well as your category team.
• Overcome and solve complex obstacles that impact the category and possibly other categories, effectively escalate issues across all levels in the company.
• Focus on providing category knowledge to EU and US management to improve the category by building plans through early identification of the competition, understanding customer needs and pushing for features and products that will differentiate Amazon from others in the market segment.
• Drive sustainable process improvements across the functions which create year-over-year efficiency in the category.
• Identify new approaches for improving selection and category awareness to better manage the category over the long run.
• Focus on talent management of the category team which includes effectively hiring and developing the best talent, and creating an environment which motivates people to thrive in their expertise and deliver strong results.
We are open to hiring candidates to work out of one of the following locations:
Munich, BY, DEU
- Industry background in Internet commerce, consulting and/or FMCG
- Experience in managing vendor relations
- Experience in senior level negotiation
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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