Interested in Machine Learning and AI? Our team's mission is to make machine learning easy, stronger, and universal in the world of Natural Language. At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Technical Program Managers (TPM) help solve complex problems and get to see the impact of their work first-hand.
You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will be solving difficult non-deterministic workflows, work with highly scaled systems, and build technological frameworks/systems that keeps raising the bar on quality.
The right candidate will enjoy finding solutions to hard problems, possess a strong program management background, will have demonstrated experience leading medium to large projects and will have a well-rounded technical background in one or more of machine learning applications, device software and/or web development. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
Key job responsibilities
As a Sr.Technical Program Manager, you will be responsible for scoping and delivering large projects end-to-end. In this, you will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the team's road map. A successful candidate will have a background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.
- Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected
- Talk through technical tradeoffs and potential impacts as it relates to system design inputs
- Collect business and systems requirements from internal and/or external customers
- Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints
- Have high judgment, negotiation skills, and ability to influence
- Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics
- Strong problem solving skills
- Skilled in forecasting, risk management, and change control
- Comfortable working in a fast paced, dynamic work environment, with numerous stakeholders in the USA
- Fast learner on new technologies, especially machine learning
About the team
This role is in a team that is building a family of AI-enabling services. This team is considered strategic and has visibility with Amazon leadership at the highest levels, also it is a team with presence in USA, Europe and India. The role offers a chance to build and launch new AI services from the ground up, learn the state of the art in machine learning (ML) technology, and work closely with an exceptional group of product, engineering, and science leaders. AI/ML background is preferred but not required.
- Experience in technical product or program management
- Experience working directly with engineering teams
- Experience in software development
- Experience in technical program management working directly with software engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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