About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith Paper is hiring for:
Technical Expert
Remote, Southern U.S.
Interested to learn about Voith? Check out our video "Voith careers" on YouTube.
Reasons you’ll love working here:
- Flexibility with Work/Life Balance
- Competitive Compensation and Benefits Package
- 401K with generous company match
- Climate-Neutral Footprint Worldwide
- Tuition reimbursement
Summary:
As Applications Sales & Service Rep you will lead the application and design to develop and implement a product strategy and drive it throughout the regional market. You will manage the assigned product portfolio and service to achieve our target sales and market share. Lastly, you will market the product line brands and work to position it with our customers in the market by aligning with the local sales team and global applications management.
Responsibilities:
- Lead customer audits and advise on upkeep and improvement opportunities
- Product strategy – develop, communicate, execute, evaluate
- Track market share regionally.
- Grow sales and market share through product strategy and value
- Support sales and service needs within the customer sites
- Present solutions in the area of need to support North American sales team
- Share product line needs with R&D with Global Product Manager
- Customer meetings – corporate and key mill accounts
Requirements:
- Excellent communication skills and knowledge of the North America papermaking market.
- Develop / complete analyses while still maintaining ability to react to emergencies and scheduled customer visits.
- Applies analytical knowledge / experience to efficiently develop best outcomes.
- Displays excellent written and oral communications skills to all levels of customer organization.
- Applies product specific knowledge and gathers sales / applications experience to quickly determine next steps.
- Collaborates well with colleagues, customer resources and production to deliver the best product portfolio.
- Ability to learn and / or develop experience quickly from both focused learning and applications exposure.
- Willing to accept new tasks based on the needs of the business / region.
- Builds and maintains ongoing relationships with regional sales/service team, design specialists and customers.
- Capable of identifying / understanding product or process deficiency and defining potential direction for solution.
Education and Experience:
- Mechanical experience related to paper manufacturing, field mechanical service or similar required including welding experience.
- Minimum three years in Paper Machine experience required.
- Strong background in paper machine applications and customer relation management.
- Excellent problem-solving skills.
- Strong background in sales applications and customer relation management
- Sales experience developing solutions for industrial customers.
- Experience leading and developing a team of mechanics in field service.
- Must be able to prioritize and manage multiple complex tasks with a high level of accuracy.
Physical Requirements:
The employee is required to work, talk and hear in an industrial setting (noise level is moderate). The employee is required to frequently stand and walk on concrete surfaces for 4-8 hours. The employee is also required to safely reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl.
Vision requirements include close vision, distance vision, peripheral vision and depth perception and adjust focus.
This position is remote based in the USA South, with overnight travel required; up to 70%.