Finally it really happens! Electrical vehicles are entering the market, and they need to charge. Do you want to play an important role in growing the business of electric vehicle charging solutions? Join us in our journey to be the top 3 player on our markets!
Customer oriented problem solver to enforce our technical support and engineering team
We are now looking for a Technical support engineer to E-mobility Nordic – one of Vattenfall’s newest and most interesting business units!
Together with a fantastic team of competent, engaged and driven colleagues you will play an important role in creating success for our customers with our products and services for charging electric vehicles.
We aim to be the customers‘ first choice in the Nordic market by providing solutions truly satisfying the customers. Since the market is rapidly developing we are working in a dynamic business environment where each person in the team is key to success.
As a technical support engineer for E-Mobility you will ensure customer loyalty and satisfaction in the support journey. You solve technical problems, coordinate efforts toward the customer and keep the customer updated on progress. As part of a new business unit you will not only manage issues, but also build-up ways of workings, improve our offerings to customers, finetune processes and routines.
You will further
• Act as a link between first line and second line of technical support.
• Support existing customers when issues occur.
• Grow our operational efficiency and customer value.
• Act as project leader in specific development projects and/or customer projects.
As a Technical Support Engineer you also have the following qualifications
• gets energy from working with customers and in solving customer problems
• a true technology interest and is familiar working in a field of sales of technical solutions
• natural talent for coordination of efforts
• enjoys creating structure, and continuously develop and improve ways of workings
• a creative mind and can find opportunities in developing the business from an after sales perspective
• Truly devoted to customer success
• Interested in technology and passionate about energy and sustainability
• Quality and professionalism lies close to your heart
• A humble team player
Our ideal candidate has a relevant academic degree and able to communicate fluently in Swedish and English. Welcome to apply!
Process and time line
Please submit your cover letter and CV via the link below. Last day to apply is 26th of November.
For more information about the position you are welcome to contact Susanna Hurtig, E-mobility Nordic, email@example.com. For more information about the recruitment process you are welcome to contact our recruiter Daniel Ruja, firstname.lastname@example.org.
You will work at our office in Arenastaden Solna next to the new Mall of Scandinavia only 8 minutes away from the Central Station. All employees are offered a free occupational health service and discounts on health and wellbeing activities. As an Vattenfall employee it is easy to work out thanks to our own sports hall, gym and sports associations.
Trade union representatives in Sweden, to be contacted through Vattenfall´s switchboard +46 8 739 50 00 – Per Svensson (Akademikerna), Kenneth Lindkvist (Unionen), Cecilia Bodin (Ledarna), Ronny Ekwall (SEKO).
At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation.
Within Business Area Customers & Solutions the customer comes first. Our employees strive to deliver the best customer experience and provide relevant offers and services to the customers. With over eight million customers, BA Customers & Solutions is responsible for the sales of solutions and energy contracts to private and business customers in Germany, Netherlands, Sweden, Finland, Denmark, Norway, France and UK.