Working Student (f/m/d): Mission Critical Support

Requisition ID: 270360
Work Area: Administration
Location: St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Limited Part Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

ABOUT THE TEAM

Mission Critical Support is a customer facing organization within the Board Area Customer Solution Support and Innovation focusing on converting highly critical customer situations back to regular business.
As part of SAPs support processes, Mission Critical Support escalations represent the highest support level, addressing complex situations with major business impact and highest visibility.
We are constantly striving for simplifications and improvements of our team’s efficiency and we are looking for talented and motivated students to support internal tasks of our team of escalation managers and project administration.

THE ROLE

As a student in our team, you will experience how the support organization of a world leading software company works, understand the business requirements of a highly volatile environment and how to deal with highly critical and complex situations.
While working on the topics you will get in touch with many different areas in SAP, not only support, also consulting, sales or controlling colleagues will work with you.
Your primary focus will be on supporting the colleagues in our department in their daily work to organize projects and tasks. Mainly with Microsoft Office

products and partially with SAP internal systems. This includes driving single tasks and maybe also bigger topics and projects to run our business.

ROLE REQUIREMENTS

Student (f/m/d) at a university or university of applied sciences

• Language skills: Fluency in English; German would be a plus
• Computer skills: Proficiency with Microsoft Office applications (especially Excel, PowerPoint, Word)
• Soft skills: Very good analytical, interpersonal and communication skills; high personal level of quality awareness and ability to structure yourself and your tasks; result driven; open minded and positive attitude
• Others: General interest and curiosity towards the technical execution of data preparation and visualization

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.