Business Process Design & Workflow Automation Lead (all genders)

Shape the future of digital experiences with Accenture Song and Adobe. Join our Adobe team and help leading organizations create meaningful, data-driven customer experiences. Your Mission Technology only delivers value when the processes around it are well designed. You are the person who maps how marketing work actually flows and then rebuilds it to be faster, cleaner, and more automated. With Workfront as one of your primary platform and a broader automation toolkit at your disposal, you translate operational complexity into structured, scalable workflows.

Your Daily Work Lead business process design engagements for marketing operations clients, covering intake, briefing, approval, production, and reporting workflows. This includes reinventing them for the age of agentic. Configure and implement e.g. Adobe Workfront to reflect agreed process designs, including custom forms, routing rules, templates, and portfolio structures. Design automation scenarios using Workfront Fusion and other integration platforms to eliminate manual handoffs and connect marketing tools.

Facilitate workshops with marketing, operations, and IT stakeholders to surface requirements, validate designs, and drive alignment. Document process maps, decision logic, and configuration specifications to a standard that supports long-term client self-sufficiency. Define governance models, user access structures, and configuration best practices that scale beyond initial deployment. Support change management and training activities to embed new ways of working post-implementation.

Who You Are Experience in marketing operations, workflow design, or process transformation, ideally with hands-on Adobe Workfront implementation exposure. Strong facilitation skills and the ability to extract clear requirements from complex stakeholder environments. Comfort operating in consulting engagements with structured deliverables and defined timelines. A process-first mindset: you understand that good tool configuration starts with well-designed process.

Bonus points if you have Experience with additional workflow or project management platforms (Asana, Monday.com, Smartsheet). Exposure to Content Supply Chain or DAM-adjacent process design. Familiarity with change management methodologies within technology programmes. What We offer Extensive learning and development opportunities A referral program with attractive bonuses for recommending new colleagues Valuable corporate benefits, such as bike schemes and various insurance options Attractive career development and promotion opportunities A work culture that actively supports diversity and inclusion The Accenture Culture: Here, YOU Make the Difference Your skills, personality, and ambitions make you unique.

And when diverse talents, strengths, and perspectives come together, something extraordinary happens: ideas that truly make an impact. That's why Accenture champions diversity and individual freedom. Create a work environment where you thrive, with tasks you care about, a workload that suits you, and a working style aligned with your goals. How you network, learn, and grow personally is up to you. It's your career. We're here to help you shape it the way you envision.

Your Contact Still have questions? Feel free to reach out to our recruiting team by email at recruiting_germany@accenture.com . Adobe Campaign Standard, Agile Project Management, Change Management, Customer Experience Strategy, Customer Journey Mapping, Digital Product Management, Journey Management, Operating Model Development, Project Portfolio Management Tools, Requirements Definition, Stakeholder Management