Reporting Specialist (m/f/diverse)

Reporting Specialist (m/f/diverse) Location: Krakow Employment level: Direct entry Function: Controlling Working time: Full time Ready to take your reporting career to new heights? Join Lufthansa Group and work with data that matters, collaborate with global teams, and contribute to the success of one of the world's leading aviation groups. Tasks Designing and building business reports (Incl. Identifying data sources, data cleansing and building data models) Extraction & processing of data from various LH systems Building reporting solutions for stakeholders Contacting proactively customers – independently handling of incoming / outgoing communication written and verbal, driving projects independently with customers Keeping up to date in the field of expertise by exploring new technologies Contributing to knowledge exchange and best‑practice sharing within and outside the team Further developing the product portfolio and joint development of additional products with customers and other LGBS departments Coordinating internal projects within LGBS (automations, migration activities) Conducting trainings / workshops (as required) *Perform all other duties assigned or delegated by supervisors Behind the scenes Video: https://player.vimeo.com/video/813204489 Lufthansa Group Business Services New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego) Work-life-balance Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am) Opportunity to work from each part of Poland Hybrid working model Development Access to LinkedIn Learning online courses and trainings prepared by our amazing training team Access to online platform with language courses Employee Integration events Charity initiatives Benefits Multisport Card Extra social benefits Pre-paid cards Employee referral program Requirements Master/Bachelor’s degree in Economics, Mathematics, Statistics, IT disciplines or similar Over 6 years’ experience in SSC or BPO environment, preferably in Reporting and/or Data Management Fluent in English (written and spoken) – min.

C1 Project management and coordination skills Excellent command of Microsoft applications i.e. Teams, PowerPoint, Excel (pivot tables, analytical functions, data visualization), Access, Word Understanding of data models, BI tools Experience in providing communication and/or training to employees Command of SAP Data sphere / SAC / S4 / Python / Power Apps will be an asset Pro-activeness Strong analytical and conceptual mind-set Strong interpersonal and communication skills High precision and commitment to timelines Strong technical knowledge to drive automation *CV/Resume required *Must possess permit to work in Poland The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Benefits Free parking Flight privileges Relocation support Employee events Hybrid working possible Flexible working hours Development programs / Training options Health Plan Lockers for cyclists / sportsmen Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen About Lufthansa Group Business Services Sp. z o.o. Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary.

We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.