• Fluency in both German and English is essential.
• Excellent relationship management, interpersonal, organizational and communication (written and verbal) skills.
• Ability to work cross-functionally, thinking both strategically and tactically, with attention to detail.
• Self-motivated team player, with a hands-on mentality to thrive in a dynamic, constantly evolving team environment.
• Bachelor’s degree.
Are you looking to join a community of professionals that support the growth of Amazon's Selling Partners’ businesses? Amazon is looking for Account Managers to join its highly successful Fulfillment By Amazon Account Management team.
Today more than 58% of worldwide purchases from Amazon’s sites are made from third party sellers. Our customers can choose from more than 100 million distinct products on Amazon. That vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the Amazon Marketplace.
Your role will be focused on contributing to business acquisition through building Selling Partner relationships, performing business evaluation and supporting their launch in the FBA (Fulfilment By Amazon) program, making their range of products available to Amazon customers across Europe. In addition, you will drive various fast-paced projects and initiatives across the organization and locales and improve both sellers’ and customers’ experience.
Key job responsibilities
• Help existing and new Selling Partners recognize national and international potential and grow their businesses, leveraging Amazons e-commerce and brand to expand their relevant product selection to customers.
• Manage a portfolio of Selling Partners, assist them with their setup and help them understand Amazon‘s services and tools to be more effective in growing and managing their business.
• Develop and report on key performance indicators for your Selling Partner-portfolios, providing consultation & analysis into root causes for performance improvements.
• Obtain ongoing Selling Partner feedback to assess performance against objectives and drive seller satisfaction within Amazon as a whole.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
• Proven experience in developing successful relationships with a wide group of customers or stakeholders
• The ability to develop original ideas & solutions or approaches to typical, unusual, or difficult situations in a competitive and ever-changing business environment
• Demonstrated analytical capability and project management skills in addition to being customer focused, extremely detail-oriented, and able to effectively prioritize and multi-task
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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