Are you looking for a new and exciting career in aviation? You will be responsible for the documentary handling of cargo and mail and for providing support and guidance to Office Agents and provide onsite support where applicable?
Lufthansa Cargo is hiring! Come join our Houston team! Come and see what we have to offer!
Facts
Location
Houston (TX)
Employment level
Direct entry
Function
Logistics / Cargo, Ground Handling
Working time
Full time
Publishing date
04-09-2024
Application deadline
04-30-2024
Your main tasks include, among others:
Documentary Acceptances
Shipment Data Capture
Prioritization of Export Build-up and Import Breakdown
Preparation of Export and Import documentation (Manifest, AWBs)
Handling of irregularities (MSCA, MSAW, FDCA, damages)
Preparation NOTOC
Close out flight
Handling of irregularities (MSCA, MSAW, FDCA, damages)
Customer contact (Notify customer)
Hand over AWB and Docs to customer
Debit charges
Assists the Cargo Supervisor in monitoring the Office Agent Junior
Provides feedback to Office Supervisor
Provides Support to Office Agent
Supports, cooperates, and communicates with all colleagues
Participates in staff briefings
* Perform all other duties assigned or delegated by supervisors
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way.
Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.
We are looking forward to your application!
If you are a natural team player and interested in customer satisfaction then this is your opportunity!
To be successful in this role, you will need to have a combination of the below requirements:
High school diploma/GED or equivalent desirable
2-3 years’ experience in warehouse handling desirable
Fluency in English language required
Qualification according to CHM / GOM required
MS Office as user
Strong adaptability
Strong conceptual thinking/ procedure
Strong conflict management skills
Excellent customer orientation
Excellent customer service
Excellent commitment
Strong corporate awareness
Strong flexibility
Strong independence
Strong initiative
Strong interpersonal skills
Strong professionalism
Strong reliability
Strong responsibility
Excellent teamwork
Constant time pressure
High stress levels
Must possess a valid driver's license
Must be willing to work shifts
Must possess a legal work permit in the U.S.
* CV/ Resume and Cover Letter required
* Company may provide relocation assistance
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.