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Lead Agent

Direkteinstieg - Stellenanzeige | Lufthansa

Stellenbeschreibung - Lead Agent

connecticum Job 1741366


Lead Agent

Are you looking for a new and exciting career in aviation? You will be responsible for the documentary handling of cargo and mail and for providing support and guidance to Office Agents and provide onsite support where applicable?

Lufthansa Cargo is hiring! Come join our Houston team! Come and see what we have to offer!

Facts
  • Location

    Houston (TX)

  • Employment level

    Direct entry

  • Function

    Logistics / Cargo, Ground Handling

  • Working time

    Full time

  • Publishing date

    04-09-2024

  • Application deadline

    04-30-2024

Your main tasks include, among others:

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close out flight
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit charges
  • Assists the Cargo Supervisor in monitoring the Office Agent Junior
  • Provides feedback to Office Supervisor
  • Provides Support to Office Agent
  • Supports, cooperates, and communicates with all colleagues
  • Participates in staff briefings

* Perform all other duties assigned or delegated by supervisors

Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

We are looking forward to your application!

If you are a natural team player and interested in customer satisfaction then this is your opportunity!

To be successful in this role, you will need to have a combination of the below requirements:

  • High school diploma/GED or equivalent desirable
  • 2-3 years’ experience in warehouse handling desirable
  • Fluency in English language required
  • Qualification according to CHM / GOM required
  • MS Office as user
  • Strong adaptability
  • Strong conceptual thinking/ procedure
  • Strong conflict management skills
  • Excellent customer orientation
  • Excellent customer service
  • Excellent commitment
  • Strong corporate awareness
  • Strong flexibility
  • Strong independence
  • Strong initiative
  • Strong interpersonal skills
  • Strong professionalism
  • Strong reliability
  • Strong responsibility
  • Excellent teamwork
  • Constant time pressure
  • High stress levels
  • Must possess a valid driver's license
  • Must be willing to work shifts
  • Must possess a legal work permit in the U.S.

* CV/ Resume and Cover Letter required

* Company may provide relocation assistance

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.

www.lufthansa-cargo.de
Lufthansa Group

Informationen zur Bewerbung
Stellenangebot:

Lead Agent

Jobkennzeichen:
Connecticum Job 1741366
Bereiche:
Wirtschaftswissenschaften: Logistik
Sonstige: Philosophie
Kontaktdaten
Firmenprofil Lufthansa Group

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