Bloomberg Product Oversight - Workflow Specialist - Singapore Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance, and government an edge by connecting them to a dynamic network of news, people, and ideas. To do that, we need a constant flow of ideas, energy, innovation—which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, and news & media services nurtures innovation and empowers clients—and offers nearly limitless opportunities for career growth.
An exciting and new opportunity has opened up to join our APAC Bloomberg Product Oversight (BPO) team. Our team dives deep into the very roots of our clients' workflow to gain a comprehensive understanding of their business. We align our clients' workflow and data consumption with the appropriate contractual framework and Bloomberg offering, protecting both our clients and our organisation. Using both a consultative and analytical approach, we examine client data workflows, content licensing frameworks, and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, we're at the forefront of being able to understand business and product gaps, providing these insights to our management to better improve our offerings.
Does this sound like you? Let us tell you more.
What’s the role?
You will be proactively analyzing existing client profiles, in particular Desktop API usage, to understand our clients’ workflow and ensure suitable use of our product offerings, while also mitigating business risks. Using a highly consultative approach, you'll engage in a transparent manner with a wide variety of individuals, including but not limited to end-users, senior market data managers, C-level executives, as well as internal partners.
We'll trust you to:
- Speak with existing clients on a daily basis to understand their workflows and how they consume our data and/or content, to ensure suitable use of our product offerings
- Identify gaps in our product offering and provide feedback to management or product managers to further enhance our product suite
- Use your foundational understanding of financial markets and key market players, to effectively consult and partner with our clients
- Use your client knowledge to develop and execute on projects, including working with peers and product owners globally
You’ll need to have:
- Bachelor’s degree or degree-equivalent qualifications
- Minimum 1.5 years of experience working in a Financial Services or Financial Technology company
- Fluency in Mandarin or Korean (Reading/Writing/Speaking) to provide localized support to clients, in addition to English
- Demonstrated experience in a role that has interacted with external customers on a daily basis, such as a customer support or sales role
- Demonstrable understanding of our clients' workflows including the ability to evaluate and understand complex workflow solutions
- Experience achieving a desired outcome through partnering with stakeholders and influencing appropriately
- A flexible and adaptable approach and a willingness to partner with others to get stuff done
- The ambition to take ownership and responsibility of issues and handle them effectively through to resolution
- An interest developing knowledge and key skills in both the audit and compliance space
- Demonstrated continuous progression within an organisation
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional
Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
Learn more about our office and benefits:
Singapore | www.bloomberg.com/singapore
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email AMER_recruit@bloomberg.net (Americas), EMEA_recruit@bloomberg.net (Europe, the Middle East and Africa), or APAC_recruit@bloomberg.net (Asia-Pacific), based on the region you are submitting an application for.
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