Customer Experience Junior Consultant (f/m/d)

Are you passionate about leveraging data to enhance customer relationships and drive business growth? Would you like to start your career in advising well-known automotive and manufacturing companies, as well as start-ups and scale-ups, on CRM strategies and implementations?

Welcome to MHP – join us to develop and implement groundbreaking CRM strategies, innovative products, and services for our clients!

We will enable you to grow in a challenging but supportive environment! Among other things, this is what MHP will offer you:

• Management consulting in the field of Customer Relationship Management (CRM) with a focus on automotive and manufacturing industries.
• Dynamic and international team.
• High performance through a strong community.
• Pioneering spirit through courage and motivation.

Responsibilities

• Utilize data analysis tools and techniques to extract insights and trends from customer data, contributing to the development of data-driven CRM strategies.
• Support in creating presentations, project plans, and documentation within various CRM projects.
• Assist in developing innovative CRM concepts and implementing sophisticated solutions, leveraging insights gained from data analysis.
• Support the CRM team with ongoing projects related to customer experience enhancement.
• Assist in market research and business development activities within the CRM domain.
• Join a highly motivated, young, and growing CRM team, contributing your expertise in data analysis to drive continuous improvement and innovation.

• Recent graduate or currently attaining Bachelor’s or Master’s Degree in Business Administration, Economics, Engineering, or equivalent education.
• Proficient computer skills in MS Office (Word, Excel, PowerPoint), with strong emphasis on Excel.
• Previous internship/work experience in consulting or CRM is preferred.
• Proactivity and ability to work independently, with strong analytical, organizational, and time management skills.
• Fluency in English (German language skills are a plus).
• US Citizen/Green Card/EAD required.

As a digitalization pioneer in the mobility and manufacturing industries, MHP transfers its expertise to a wide range of industries and is a premium partner for thought leaders on their way to a Better Tomorrow. MHP serves over 300 customers worldwide, including leading corporations, innovative medium-sized companies, and disruptive start-ups. MHP provides both operational and strategic consulting and delivers proven IT and technology expertise as well as specific industry know-how.

As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the US, UK, Romania, and China. For over 26 years, MHP has been shaping the future together with its customers. More than 4,000 MHP employees are united by the aspiration for excellence and sustainable success. This aspiration continues to drive MHP - today and in the future.

At MHP, you will continuously grow with your tasks in an innovative and supportive environment. That makes us the perfect sparring partner for your career. Both for professional input and business networking. Among other things, we offer:

• We support and appreciate colleagues as they are and celebrate our successes together.
• We always welcome creativity and new impulses.
• In terms of time and place - depending on the project, at home, in the office, at the customer.
• With us, you get the opportunity to grow in your tasks, in your knowledge, and in your responsibility.

With MHP you have a hand in shaping tomorrow, today. Apply now on our JobLocator. Please include all documents like cover letter, resume, references and project lists (if applicable).

By the way, our recruiting team will review your application both in the context of the specified job, and also cross-departmentally. This way we can evaluate whether there is a suitable position for you anywhere at MHP.

You can reach our recruiting team at Recruiting-Americas@mhp.com