Customer Service Consultant for Lufthansa German Airlines

Jobangebot - Customer Service Consultant for Lufthansa German Airlines

• Beschäftigungsart:	Junior Professional
  Arbeitgeber:	Lufthansa Services Philippines Inc.
  Jobdatum:	18. März 2021
  Fachbereiche:	Wirtschaftswissenschaften: allg. Wirtschaftswissenschaften
  Einsatzort:	Manila, Metro Manila, Philippinen; Asien Map zeigen

  Connecticum Job-Nr. 1358614

  Customer Service Consultant for Lufthansa German Airlines Hello, We are Lufthansa InTouch! Want to make someone’s day, every day? Join us! Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates. To be best at being in touch is what we strive for. Facts Location Manila Employment level Direct entry Function Customer service Working time Full time Tasks Welcome aboard! Our skilled global teams of airline professionals ensure the highest quality of service for our passengers. This includes but it is not limited to: General flight reservations and direct sales Information about our products and services Passenger check-in assistance Managing accounts for Lufthansa frequent flyers (Miles & More) Support Travel Agencies Contact Melchor Palaganas III Recruitment Senior Lufthansa Services Philippines Inc. Phone 8580-6283 E-mail address for inquiries lsp.mnl.recruitment@dlh.de Benefits Flight privileges, Employee events (summer festivals, participation in sports competitions etc), Health Plan, Life Insurance Behind the scenes Video: https://player.vimeo.com/video/177222459 A day in the life of a Customer Service Consultant Get to know Vanessa and get an insight into working as a Customer Service Consultant in LH InTouch. Requirements What do we look for in a candidate? Excellent written and verbal communication skills in English Ability to work rotating shifts including evenings, weekends, and statutory holidays Good understanding of computer systems and standard software Positive and ‘can do’ attitude Willingness to be one best self when interacting with colleagues and customers Previous proven experience working in a customer service role Eligibility to work full time with us for at least 12 consecutive months Company About Lufthansa Services Philippines Inc. We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone’s day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality. www.lh-intouch.com