Customer Service Specialist - Wide Body

The ideal Customer Service Specialist should meet the following requirements:

• Experience in the Aerospace industry desirable
• Previous experience in Customer Service role
• Organisational talent, high own initiative, high conflict ability and analytical skills

• Must have strong written and oral communication skills
• Have the ability to read and understand customer contracts / specification and put in
• Place action plans for contract adherence
• Good IT skills with the use of standard Microsoft packages. Proven experience of using MRP / ERP
• Data systems (SAP / AMOS etc.)
• Experience of multi-tasking
• Relationship building skills
• Strong, adaptable, consultative selling skills
• The candidate must be self-motivated, driven and ambitious
• Ability to work under pressure and to tight deadlines
• Analytical approach to work
• Flexible approach to work
• Ability to work in a proficient manner when faced with difficult situations
• Innovative approach to management skills
• Candidate must have the right to live and work in the UK unrestricted
• Mandatory Training will be required