Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
The Data Analyst position is responsible for the structure, maintenance, integrity and analysis of the data for our CRM systems. The role includes being part of the strategic initiatives and work on large scale projects that involve using data to improve key performance initiatives within our organization. Support of customer information, from marketing lead nurturing activities to administration of our Net Promoter Score process is critical. The ideal candidate will have the ability to read data and use it in tangible context that is in keeping with the brand identity. The Data Analyst is responsible for our CRM process including service, applications, aftermarket and marketing/sales areas. This dynamic position offers the proper candidate opportunities of professional growth and career development.
Data Analyst
Maple Grove, MN
We are looking for people who are keen to try something new:
- Responsible for monitoring and administration of all local customer data in our existing CRM system.
- Responsible for data integrity and function of our Sales and Marketing CRM system.
- Development of Key Performance Indicator (KPI) reports from CRM data as needed.
- Help CRM users in maintaining core CRM data.
- Define local policies and guidelines within the scope of our SAP CRM system.
- Prepares training materials and helps to train CRM users.
- Serves as CRM support contact for sales and aftermarket.
- Process, qualify and distribute incoming leads from various sources to appropriate sales personnel once qualified.
- Contribute to departmental lead generation goals by participating in activities such as show booth support, dealer events and other lead generation projects and activities as directed by department manager.
- Support instruction of marketing intern for inbound lead imports and monthly KPI reporting duties.
You are:
- Bachelor’s degree or 1-2 years of experience in CRM systems or SAP structure
- Proficient with Microsoft Office (Word, Excel, Access)
- Previous experience with insides sales, service or service administration a plus
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now! It takes less than 10 minutes.
