Enterprise Services - Sell-side Order Management System Implementation Specialist - Tokyo

The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with
Bloomberg.

Bloomberg’s Sell-side Order Management System (OMS) implementation team provides our clients exceptional service in the scoping, deployment, and integration of our solutions within the framework of their existing businesses. For our Trade Order Management Solutions (TOMS) and Sales & Trading Dashboard (DASH) products, we partner with Sales and Account Management throughout the sales process to guarantee the solution is a fit for our client's needs. We also work with the client and our Product and Engineering teams to ensure the client has an efficient and exceptional onboarding experience.

• Working with Sales to analyze a client’s workflow, gather client requirements, identify gaps, and propose our solution - this will include scoping the solution and presenting it to the client as well as communicating missing requirements to Product teams where we have no solution
• Managing the implementation of any sale we make in line with our standard procedures, and working with our APAC client base to customize our products to fulfil the client firm’s requirements to exacting timelines
• Ensuring our new clients are setup to extract the maximum benefit from the product
• Defining procedures for the implementation of any new products
• Working with Product teams on implementation-related new build to ensure we deliver in line with our commitments
• Identifying opportunities to expand the product franchise within the client once the implementation has completed

• Develop detailed project plans and timelines, driving them to completion through agreement with the client and support from internal teams where necessary
• Own each assigned complex and strategic engagement, acting as the primary day-to-day project management point person working across multiple internal groups and external vendors, driving tasks through to completion within tight deadlines
• Drive transparency and consistency through clear communication and production of engagement-specific documentation
• Define and promote standard methodologies for project management and implementation of Bloomberg sell-side workflows
• Keep up to date with the latest market reforms and our latest product releases, and continue to challenge yourself in finding out how our various offerings can resolve client needs
• Leverage your superb knowledge and relationship building skills to build and maintain credible relationships with partners and clients
• Have a strong understanding of all the asset classes that the various Bloomberg solutions can support and the markets that are in your region

• Minimum 5 years of Project Management experience in financial services or a financial technology company
• Experience in enterprise selling or firmwide, client-facing roles in the past 5 years
• Proven experience scoping engagements, gathering requirements, and defining complex front-office workflows
• Proven experience in both independent and collaborative working environments in a fast-moving business
• Demonstrated history of solving complex problems with a keen eye for detail and a meticulous level of precision
• Demonstrated continuous career growth within an organization
• Excellent presentation and communication skills in Japanese and English

• Prior experience in Sales or Account Management in the sell-side Fixed Income industry
• Prior experience in TOMS or another Sell-side OMS

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at these links:
https://www.bloomberg.com/professional/products/trading/order-management-system/toms/
https://www.bloomberg.com/professional/products/bloomberg-terminal/collaboration-tools/dash/

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Tokyo | www.bloomberg.com/tokyo

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