Jobangebot connecticum Job-1832379

IT Product Manager (SAP Success Factors Learning Management) (m/f/diverse)

Lufthansa

As an IT Product Manager in HR IT, you will take ownership of HR IT applications within our WebSolutions team, ensuring their stability, performance, and continuous improvement. You will act as a key interface between business, IT teams in Germany, and external service providers, combining functional HR knowledge with strong technical expertise.

As an IT Product Manager in HR IT, you will take ownership of HR IT applications within our WebSolutions team, ensuring their stability, performance, and continuous improvement. You will act as a key interface between business, IT teams in Germany, and external service providers, combining functional HR knowledge with strong technical expertise.

Tasks
  • Manage HR IT applications within SAP (incl. SAP SuccessFactors)
  • Ensure stable and reliable operation of HR applications for LGBS and Lufthansa Group worldwide
  • Coordinate smooth releases, updates, upgrades, and testing activities
  • Customize applications according to business and technical requirements
  • Build custom and scheduled reports based on business needs
  • Handle permissions and access management for assigned HR applications
  • Act as the primary contact for IT-related topics for HR process owners and operations
  • Take ownership of all issues related to assigned HR applications
  • Coordinate Help Desk activities and handle tickets as 3rd level support
  • Monitor interfaces and automated processes to ensure integrity, performance and stability
  • Manage escalations and ensure timely resolution of major incidents
  • Manage external IT service providers and ensure SLA compliance
  • Coordinate internal and external stakeholders across business, IT, and operations
  • Translate business requirements into technical solutions together with IT teams and providers

*Perform all other duties assigned or delegated by supervisors

Behind the scenes

Lufthansa Group Business Services

  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)

Work-life-balance

  • Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
  • Opportunity to work from each part of Poland
  • Hybrid working model
  • Task-based working model

Development

  • Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
  • Access to online platform with language courses

Employee

  • Integration events
  • Charity initiatives

Benefits

  • Multisport Card
  • Extra social benefits
  • Pre-paid cards
  • Employee referral program
Benefits

Free parking

Flight privileges

Relocation support

Employee events

Hybrid working possible

Flexible working hours

Development programs / Training options

Health Plan

Lockers for cyclists / sportsmen

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen

Requirements
  • Bachelor’s or Master’s degree
  • Minimum 3 years of experience working with business-critical HR IT systems - SAP Success Factors Learning (LMS - preferred) or a comparable Learning Management System
  • At least 3 years of experience analyzing and translating business or functional requirements
  • Strong functional and technical understanding of IT systems
  • Experience in provider and SLA management
  • Experience with SAP SuccessFactors Suite
  • Good understanding of HR processes
  • Excellent English
  • German - nice to have
  • Willingness to travel occasionally

*CV/Resume required

*Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Oferta wynagrodzenia na tym stanowisku zostanie przedstawiona po zakończeniu etapu interview, tj. na etapie przedstawienia propozycji zatrudnienia z wyprzedzeniem umożliwiającym przeanalizowanie i omówienie proponowanych warunków zatrudnienia i wynagrodzenia.

Company

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Lufthansa Group
Info zur Bewerbung
Jobtitel:

IT Product Manager (SAP Success Factors Learning Management) (m/f/diverse)

Jobkennzeichen:
connecticum Job-1832379
Bereiche:
Informatik
Informatik: Informatik
Einsatzort: Krakau, Polen; Europa-Ost
Jobdetails

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