Junior Cash Collection Specialist with French (m/f/diverse)

• Professional and proactive day-to-day contact with customers (via phone and email) in order to ensure timely payments
• Identification of non-payment reasons and payment behavior analysis
• Perform analysis, conduct investigations and reconciliations of accounts as necessary

• Prepare and send documents and reports for customers and internal departments (e.g.: statement of accounts, balance confirmation, reconciliation files)
• Manage dunning process. Complete in a timely manner all tasks determined by Collection Strategy and Collection tool
• Coordinate cash collection and customer inquiries in Invoicing and Cash Collection cluster
• Prepare documentation of Collection efforts and cooperate with Sales, Legal and 3rd party Collection Agencies
• Follow confidential data protection rules and ensure compliance with internal guidelines and procedures
• Work with accounting documents and processes data and vouchers
• Ensure customer’s master data in accounting system to be up to date

*Perform all other duties assigned or delegated by supervisors