Operations (OPS) Manager

Lufthansa

Jobdatum: 05. Januar 2026

Einstiegsart: Direkteinstieg

Einsatzort: Tirana, Albanien; Europa-Süd

Arbeitgeber: Lufthansa Industry Solutions Sh.p.k.

Jobdetails

Arbeitgeberprofil

Own Reliability. Drive Performance. Enable Growth

Tasks

We’re looking for a results-driven OPS Manager responsible for ensuring the stability, performance, and cost-effectiveness of our cloud-hosted services.

Own and manage Service Level Agreements (SLAs), ensuring consistent service delivery and performance
Oversee Incident Management processes — troubleshoot, root cause analysis, and continuous improvement
Oversee and optimize monitoring frameworks to detect, alert, and respond to issues proactively
Collaborate with engineering, product, and business teams to align operations with company goals

Behind the scenes

Join Lufthansa Industry Solutions

LHIND

Requirements

Proven experience in an Operations Support, Site Reliability Engineering , or similar operational role
Strong background in SLA management, incident response, and IT service operations
Hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana, Beats) or similar observability platforms
Proficient with Azure Cloud services, including monitoring, scaling, and governance tools
Excellent coordination, and communication skills
Business English

Company

About Lufthansa Industry Solutions Sh.p.k.

Lufthansa Industry Solutions is a service provider for IT consulting and systems integration. The Lufthansa subsidiary supports its customers in the digital transformation of their companies. The customer base includes companies within the Lufthansa Group as well as more than 300 companies in various industries. Headquartered in Norderstedt, Germany, the company employs more than 2.400 people at several branches in Germany, Albania, Switzerland and the USA.

www.lhind.al/

Info zur Bewerbung

Jobtitel:

Operations (OPS) Manager

Jobkennzeichen:
connecticum Job-1831006

Bereiche:

Informatik
Informatik: Informatik

Einsatzort: Tirana, Albanien; Europa-Süd

Jobdetails

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