Solutions Engineer - Enterprise Services - Bloomberg

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
 
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

We’re Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of data sets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer. Without us, they simply can’t operate.

We’re looking for a passionate, motivated, highly technical, client facing individual to come join our team. As a Solutions Engineer, you’ll be providing programming and best practice consultation directly to our internal and external clients for the integration of our Enterprise Data products and services. 

You’ll be a quick study, eager to develop your understanding of the Bloomberg Enterprise Data Products and our customer base, in order to technically lead client engagements as well as provide a third tier of technical expertise for complex issues. You’ll drive the partnership with other teams to understand client requirements, communicate product improvements, and assist with all client development needs. You’ll adopt and embrace our cultural and innovative best practices and solutions in order to quickly and accurately identify and address highly technical problems. You’ll be solution focused, able to perform detailed and meaningful diagnostic work and troubleshooting quickly and accurately, developing additional tools where you see a need internally or for our clients. You’re a programming and technical professional who is personable, intelligent, and analytical and solution driven. You are not afraid of getting your hands dirty and making independent decisions when the situation demands.

• Work closely with technical and market data contacts at client firms to understand their requirements and help them to build out solutions using Bloomberg’s Enterprise Data Technology such as BLPAPI and Data License REST API
• Collaborate with peers, Sales, Technical Account Managers and Service Delivery teams to drive critical client on-boarding initiatives, technology partnerships and highly technical projects
• Proactively identify ideas to help drive stronger product performance and implement those ideas from start to finish
• Provide technical development guidance, leadership and structure to Enterprise Data clients
• Cultivate deep technical partnerships with key members of the client development community
• Build strong stakeholder relationships with clients, engineering and product development teams to resolve issues or build out enhancements
• Actively identify potential areas of improvement or gaps in internal tools and monitoring systems and propose solutions
• Administer training to clients for coding to our API during the pre-sale, implementation and adoption phases of an engagement
• Support the developer community around Bloomberg's data delivery mechanisms
• Provide timely and informative feedback to the Enterprise Data Product teams
• Take ownership of complex questions and issues reported by clients as a second tier of technical support via phone calls, ticket systems, email, and in person

• A minimum of 4 years relevant work experience
• Strong client facing experience, be presentable and able to articulate complex technical concepts to all skill levels
• Strong organizational skills, attention to detail and the ability to handle multiple technical streams/lead client engagements whilst collaborating across different teams
• A Bachelor's degree in Computer Science or Information Systems/Technology or equivalent experience
• Industry experience with software development in two or more programming languages ( Python, .NET, Java, C++, C#)
• Experience programming in UNIX and/or Windows
• Excellent written/verbal communication skills
• The ability to communicate complex information to a wide range of skill levels both in verbal and written form
• Excellent analysis and problem solving skills
• Experience writing readable example code
• Confident to work with clients ranging from developers to CTOs

• Exposure and understanding of financial data, especially real time market data is helpful
• Knowledge of market data distribution platforms and feed handlers is preferred
• Knowledge and experience of big data, data science and cloud technologies
• Knowledge and experience with REST APIs and event driven streaming APIs 
• Experience developing on public cloud platforms, AWS, GCP and Azure
• Ability to derive requirements from stakeholders via email, meetings, and conference calls, relay this to internal groups, plan detailed technical engagements and facilitate client adoption of Bloomberg’s Enterprise Data products and services
• UNIX skills with ability to investigate technical issues or willingness to learn
• Experience with database querying languages such as SQL, NoSQL or similar
• Knowledge of financial markets and levels of urgency for critical data needs
• Exposure to modular designs with a focus on reliability and scalability.

We work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. But it isn’t all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives from helping local school kids with their reading to helping clean up local parks and waterways.

What is Bloomberg?: https://www.bloomberg.com/company/stories/what-is-bloomberg/

View our Benefits: https://www.bloomberg.com/company/careers/working-here/employee-benefits/united-states/?tactic-page=588601

Apply if you think we're a good match. We'll get in touch to let you know that the next steps are.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
 
Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email AMER_recruit@bloomberg.net (Americas), EMEA_recruit@bloomberg.net (Europe, the Middle East and Africa), or APAC_recruit@bloomberg.net (Asia-Pacific), based on the region you are submitting an application for.