Imagine a world where home access is seamless, secure, and smart. Where deliveries happen without you being home, and friends can drop by even when you're away. This isn't the future – it's happening now with Amazon Key, and we're looking for visionaries to help us expand this revolutionary technology across the Germany.
Are you ready to be at the forefront of transforming how people interact with their homes and receive deliveries? Do you thrive on the excitement of introducing new technology to skeptics and turning them into enthusiasts? If you're passionate about shaping the future of home security and convenience, we want you on our team!
We are looking for an experienced, highly-driven and resourceful Tech Business Developer Manager to support our expansion in Germany. You will be responsible to promote Amazon Key products to building managers, building owners and housing associations. You will also collect market and customers’ insights to ensure we continue to improve our product and delight our customers. You will be in charge of building strategic relationships with the top real estate management companies, effectively leading Amazon Key expansion. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). You will also be the main point of contact for property owners and manager, from the onboarding phase through the entire lifecycle. You will support them during the onboarding phase, training them on how to setup and use the product. You will be responsible to ensure every customer has an easy, enjoyable experience and finds value in our products and services to the extent they feel compelled to grow with our business. Your goals will be around customer satisfaction, minimize customer churn and generate upsell opportunity.
Key job responsibilities
- Leverage your network to gain access to building managers, owners, and housing associations
- Conduct compelling product demos and negotiations with high-level prospects
- You will build a lead pipeline and qualify your leads;
- You will leverage on your network and experience to accelerate Amazon Key expansion;
- You will build and maintain strong relationships with our potential future strategic customers
- You will work hands in hands with Amazon Key leaders, Marketing, Install Operations and Customer Support;
- You will measure performance, articulate root-cause analysis, and link to specific improvement areas.
- Be the main point of contact for property managers and owners, providing exceptional support
- Build, maintain and grow customer relationships, expanding their business into Amazon Key;
A day in the life
- You have strong business development skills and a proven track record of meeting and exceeding goals and revenue targets;
- You are excited to join a developing new start-up;
- You have prior experience in selling to building managers, building owners and housing associations, especially in the residential space;
- You are a self-starter, and can juggle multiple priorities and make things happen in a fast-paced, dynamic, and often highly ambiguous environment;
- You can easily shift from thinking to rolling up your sleeves and executing, in order to deliver result.
About the team
- You have strong business development skills and a proven track record of meeting and exceeding goals and revenue targets;
- You are excited to join a developing new start-up;
- You have prior experience in selling to building managers, building owners and housing associations, especially in the residential space;
- You are a self-starter, and can juggle multiple priorities and make things happen in a fast-paced, dynamic, and often highly ambiguous environment;
- You can easily shift from thinking to rolling up your sleeves and executing, in order to deliver result.
- Bachelor's degree
- Advanced proficiency in German
- Experience in developing, negotiating and executing business agreements
- Experience in building a lead pipeline and in qualifying leads
- Experience interpreting data and making business recommendations
- Existing contacts and relationship with Real Estate Property Managers
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