Amazon is seeking an experienced and business oriented Technical Program Manager to lead and execute the deployment readiness activities (product, deployment and operations) for new automation technologies for the continued expansion of our fulfillment network. Technologies include, but are not limited to, mobility robots, manipulation robots, robotics storage solutions and automated packaging and sortation products.
Successful candidates will have Program and Project Management experience in a technical hardware environment, preferably related to automation technology development and installation. They have contributed to product design with focus on Design for Deployment to achieve a scalable installation process for robotics solutions. The role requires understanding how to integrate hardware solutions into operational process in fulfillment center, manufacturing lines or similar environments. The individual will manage a cross-functional group of stakeholders and customers, from product development over deployment, safety and technical support teams to Amazon Operations and lead efforts to define and validate product, installation and operational requirements for new technologies to successfully deploy at large scale.
Technical Program Manager in Deployment Readiness will define an installation process and related KPI (cost, time, resources, skill) for new technologies and track and improve those against initial baseline.
The Technical Program Manager will also be responsible for managing critical path and milestones along with product development phase exit criteria and help other teams deliver network capacity on time as per defined baseline KPI. They will drive and invent and simplify strategy, will have high work capacity while being detailed oriented and agile to manage business changes and keep driving the initiatives. Successful Technical Program Managers in DR will be interfacing with and driving various functional teams and individuals at all levels of the organization in order to be successful.
There is also a requirement to travel extensively (~50%) to locations in Europe and occasionally to international sites (USA), depending on the product development location and timeline.
This job can be located in Berlin, Luxembourg or London.
Key job responsibilities
Support product developers for hardware automation technologies from Concept to Beta Exit Graduation and create product, installation and operations deliverables for each solution to successfully deploy at scale.
Manage cross-functional partners, deliver as per critical milestones and handover a complete "deployment readiness" package (e.g. design for deployment, work instructions, compliance, manuals, specifications, installation requirements, ...) to Robotics Deployment teams.
Identify and evaluate continuous improvement opportunities to increase install efficiency and deployment cost on product level.
Continuously validate deliverables as part of Alpha and Beta installation activities, provide Design for Deployment feedback to improve cost and manage risks affecting deployment readiness for a product.
Create, validate and successfully deliver KPIs and deployment strategies for new technologies to support large-scale installations globally.
A day in the life
Validate the design of a new technology and identify Design for Deployment opportunities. Work closely with product developers to define milestones and phase exit criteria. Create and validate key deliverables for deployment at scale, such as installation requirements, product specifications, safety compliance, system integration test and handover process.
Validate status of deliverables and due dates with Deployment team, initiate and drive the handover process and continuously measure the "to be defined" installation process and requirements against baseline KPI.
Verify to-be-created work instructions as part of on-site validation activities, manage project risks and key stakeholders (Safety, Operations, Deployment, Product Owner, Technical Services).
About the team
Deployment Readiness is part of the Tech Deployment organization and responsible to define, maintain and execute the framework to certify new technologies as "ready to be deployed at scale".
The diverse team is spread across Europe to support product owners and deployment teams globally.
The team connects product developers, deployment teams and operational customers to successfully install new robotics solutions at lowest cost and impact on Operations.
A mix of different nationalities, age, culture, experience and technical background covers all aspects of Robotics installations and acts as expert to assess, validate and define deployment readiness.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience managing cross-functional programs and release schedules
- Experience building and evaluating system-level technical design
- Experience working directly with engineering teams
- Experience in system design
- University Degree in Engineering (or science/technology)
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Technical product or program management experience
- Experience with roadmap strategy and definition
- Experience in technical program management working directly with software engineering teams
- Master's degree in Engineering (or science/technology)
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