Technical SAP Consultant for Customer Care & Service (m/f/d)

WELCOME TO BASF

In the Coatings division, we offer far more than just paints and coatings. Our approach is to put the needs of our customers at the centre and always think one step ahead. Our motto ‘We always go beyond the surface’ makes it clear that we are not only focussed on the products themselves, but also on the reasons why we develop them. We are interested in creating innovative solutions that promote future growth and fulfil the requirements of the market. With our extensive knowledge and experience, we work to provide tailored coatings solutions that create real value and build strong partnerships. 

WHAT YOU CAN EXPECT

In our unit Digital Solutions & IT Architecture, we develop concepts and IT solutions for our global coatings and surface business. We drive innovative solutions, ensure seamless end-to-end processes, and identify global best practices for BASF Coatings locations.

• Your role as a Technical SAP Consultant for Customer Care & Service focuses on developing or selecting the technically optimal implementation of business processes in customer service and service process automation.
• You will work closely with the Global Process Owners and the digitalization teams in the global business units or Global Supply Chain.
• Your focus is on consulting and supporting SAP projects in the Customer Service area, with a focus on the SAP CCS (Customer Care & Service) module and the SAP OTC (Order-to-Cash) process.
• This includes designing and implementing SAP solutions, including customizing and integrating into existing system landscapes, as well as supporting the introduction of new business functions.

WHAT YOU OFFER

• degree in business informatics or business administration with an IT focus
• in-depth knowledge of IT landscapes, especially customizing and coding in the SAP S/4HANA environment
• experience with methods and tools for interface description and data architecture
• several years of experience with global IT projects is desirable
• strong communication and presentation skills in both German and English
• analytical skills and enjoyment of teamwork to achieve optimal results with internal and external partners

WHAT WE OFFER

• We offer a wide range of local and global development and career opportunities for professional and personal development.
• As a founding member of the Diversity Charter, BASF stands for diversity – we are proud of our Coatings employee networks WomenInCoatings, ColorPride@EC and CultiConnect.
• The feedback culture is firmly integrated into our corporate culture, e.g. through regular employee surveys and management feedback.
• At our location in Münster, we have our own fitness studio “Freizeit” with a physiotherapy practice, permanently employed company doctors, a company restaurant “Auszeit” including a café bar, a bilingual company daycare center “LackiKids” and a vacation program “LackiKids on Tour”.
• We have 30 vacation days/year (full-time), additional time off options and a 37.5-hour week.

HOW TO REACH US

• Bekim Krasniqi (Talent Acquisition), bekim.krasniqi@basf.com, Tel.:+49 30 2005-56136 will be happy to answer your questions for this position. You are also welcome to book an appointment online. Technical questions cannot be answered at this meeting.
• You can also reach our recruiting team here
• First information about our application process can be found here

ABOUT US

Learn more about BASF Coatings GmbH at https://www.basf-coatings.com/global/en.html

Diversity is our greatest strength!

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.