Consultant (all genders) Service Strategy & Transformation (After Sales)

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Stellenbeschreibung - Consultant (all genders) Service Strategy & Transformation (After Sales)

connecticum Job 1622689

Consultant (all genders) Service Strategy & Transformation (After Sales)
  • Code number: J000002809
  • Entry level: Professionals
  • Location: Berlin, Frankfurt am Main, Hamburg, München, Stuttgart
  • Organization: Porsche Consulting GmbH

We’re open to new ideas, and we welcome people who contribute and think for themselves. The more perspectives we draw on, the more innovative our work can be.
We need people who think strategically and act pragmatically, who want to help shape the future, who identify with our values and outlook, and who are committed to our goals.

People are our priority! We will challenge you and encourage your individual strengths. We offer an appreciative working environment with development opportunities and a wide range of responsibilities. Let’s set new standards together—send in your application today.

4 out of 5 touchpoints between companies and their customers take place during the service experience, making service a key contributor to customer satisfaction and business success. As a Consultant (all genders) Service Strategy & Transformation (After Sales), you will shape the future together with our clients from various industries, such as medical technology, energy, aerospace or automotive, and achieve valuable results in interdisciplinary teams. Curious? Take a look at two of our service projects at Weber Inc. and the Volkswagen Group.

Join the Brand & Sales team now and contribute to the success story of Porsche Consulting:

  • Executing cross-industry top management projects on strategic After Sales topics
  • Developing and implementing sustainable service strategies to delight customers and drive long-term profitable growth
  • Ensuring a consistent customer service experience, e.g. by transforming the After Sales organization and processes
  • Developing tailored methods for measuring service performance along the customer lifecycle
  • Contributing to internal knowledge creation in the cross-industry service community on future topics and developing our sales and service consulting offer

#aftersales #aftersalesbusiness #aftersalesstrategy #servicestrategy #serviceexcellence #customerservice

  • Successfully completed university studies, ideally with a focus on economics, (industrial) engineering or a comparable degree program
  • Professional experience in (strategic) After Sales / service in a management consultancy or in the industry
  • Passion for shaping service strategies, business models and core processes in your day-to-day work
  • Working well across all levels of the organization and able to communicate complexity in a simple way with strong focus on clients and results
  • Outstanding consulting skills such as strategic thinking, hands-on mentality, and customer-centric communication
  • Superb analytical skills as well as conceptual thinking and strong result orientation
  • High interest in new trends and technologies, enthusiasm for entrepreneurial thinking
  • Strong track-record in self-reliant, structured, and professional approach to work with profound understanding of business opportunities
  • Open, communicative, team-oriented, and empathetic personality
  • Very good German and English
  • High willingness for domestic and international travel

We are looking forward to getting to know you!

At a GlanceAt a Glance

There are many great reasons for a career at Porsche Consulting.

With more than 800 employees around the globe, Porsche Consulting is one of the world’s leading management consultancies. Founded in 1994, we now have 13 offices in six countries.

Our international and dynamic field of work offers superb opportunities to build networks and forge professional contacts. Interesting tasks and challenging projects await you, as well as highly motivated and committed colleagues in the automotive, energy, financial services, industrial and consumer goods, aviation, pharmaceutical and medical technology, and transportation sectors.

For more information, visit:

Exclusive look behind the scenesExclusive look behind the scenes

Corporate culture: We are diverse and multinational with a strong team spirit and flat hierarchies—we use “du” with each other in German. We place a premium on transparency and short decisional paths. Team- and site-based events plus an alumni program foster a friendly ambience.

Way of working: We stand for strategic visions and smart implementation. With us you can take responsibility and set things in motion. Feedback is important to us, because people are our priority.

Work environment: Flexibility is an integral part of our culture, with your choice of office location and an honor system for working hours. Our modern offices are attractively located, but we naturally also offer mobile work and part-time options as well as sabbaticals.

Entry: All new employees go through a three-week warm-up to prepare for their positions. You’ll experience the Porsche spirit at first hand, with special events to help you meet the team and the brand—and drive it, too. Our mentoring program offers individual guidance to all new employees for six months.

Development: Learning is key. You’ll go on learning together with your colleagues at two set weeks of training every year. Further opportunities include e-learning, internal expertise-based communities, potential support for doctoral and MBA programs, and annual employee review and coaching options.

Benefits: A sports and fitness program, an attractive and sustainable mobility option, leasing offers, JobRad, on-site snacks and drinks, and comprehensive professional mobile work equipment are all a matter of course.

Sustainability: We are proud signatories of the Diversity Charter. We actively promote diversity, reduce resource consumption wherever possible, and compensate for unavoidable emissions. We want our work to help make the world more efficient, livable, and sustainable.

How to apply?How to apply?

Send your application here – we look forward to meeting you.

Please fill out our online application form completely. Your documents should include a cover letter, full résumé, employment references, and transcripts. A photograph is not needed.

Porsche Consulting is an equal opportunity employer. All qualified applicants will be considered regardless of ethnic or social origin, age, gender, sexual identity, religion, worldview, or disability.

See our website for more information about joining Porsche Consulting:


Do you have any questions regarding your application at Porsche Consulting? Our recruiting center will be happy to answer them for you from Monday to Friday between 3 p.m. and 7 p.m. by calling 0711 / 911 - 1 21 57. You can also use our FAQ section.

Would you like to receive even more exciting information and get to know us better? Then take advantage of our numerous recruiting events and career fairs.

Feel free to connect with us via LinkedIn:

Porsche Consulting bei LinkedIn

Informationen zur Bewerbung

Consultant (all genders) Service Strategy & Transformation (After Sales)

Connecticum Job 1622689
Wirtschaftswissenschaften: BWL
Ingenieurwissenschaften: Allg. Ingenieurwissenschaften, Medizintechnik
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