CRM & Marketing Assistant (Intern) (f/m/d)

• You support in the Developemnt of Customer Journey. Become an expert in defining, implementing and strengthening data-driven customer processes, while creatively establishing new customer touchpoints to enhance the customer journey across the culturally diverse 28 markets of the CEE region.
• You gain deep insights into key business areas such as CRM, Customer Analytics and Strategic Marketing, by assisting in the implementation of CRM projects to enhance customer engagement.
• You develop Data-Driven Projects. Participate in adapting and implementing predictive marketing projects, including Churn Management and Loyalty Campaigns.
• You strengthen customer-oriented, logical, and structured thinking thorugh daily communication with colleagues across the 28 CEE markets, by supporting them in the central CRM system management and project steering.
• Become and expert in Reporting and Data Management. Generate monthly reports and help update customer database to provide insights and recommendations for continuous improvement of the customer journey.
• Internship contract for 6 months: March 2026 - August 2026

• You are currently pursuing or recently completed a degree in Business Administration, Marketing, or IT.
• Your are enthusiastic about customer journey and emotional touchpoints.
• You have a customer-focused mindset, and excellent communication and interpersonal skills.
• Your strong organizational skills and your ability to work indipendently set you apart. You are proactive and appreciate taking ownership and responsibility for your projects.
• You have proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• You speak English fluently (German proficiency is desirable).
• If you see yourself reflected in this profile, and are passionate about the automotive industry, this position is for you.

customer.relations@porsche-cee.com