Studentenjobs Praktikum Abschlussarbeiten Direkteinstieg
zurück | vor | Jobbörse

Jobangebot

Customer Service Specialist – Product Line Parts

Direkteinstieg - Stellenanzeige | Lufthansa Technik

Stellenbeschreibung - Customer Service Specialist – Product Line Parts

connecticum Job 1740716

Customer Service Specialist – Product Line Parts
Hybrid Model (remotely & in the office)

Are you a customer service rockstar with a passion for supporting business projects and delivering exceptional results? We are seeking a Customer Service Specialist for our Product Line Parts team to provide outstanding customer service and operational support for various business projects.

Join our team and be a part of delivering superior results in customer satisfaction!

Facts
  • Location

    London

  • Employment level

    Direct entry

  • Function

    Customer service

  • Working time

    Full time

  • Salary

    From £28,200

The duties of the Customer Service Specialist include:

  • Own and manage Customer Service & Component Sale email inboxes for Product Line Parts
  • Be primary point of contact between internal and external customers for Business Projects
  • Ensure customer quotes are accurate, they are prepared, sent to customers and followed-up on a prompt and timely basis
  • Check customer orders for compliance with customer contracts and Business Project expectations and communicate deviations to the affected stakeholders
  • Perform daily routine customer follow up regarding their existing Business Projects
  • Update and maintain database systems and quote logs
  • Proactively prepare and send to customer status reports of their Business Projects
  • Coordinate schedules with customers and provide delivery updates
  • Coordinate and manage logistics tasks
  • Follow-up with customer and provide shipping details
  • Manage customer warranty claims
  • Successfully manage difficult situations and resolution of issues/problems without supervision
Video: https://player.vimeo.com/video/739931360
Why should you apply?

As the first point of contact for operational topics towards the customer, you will play a critical role in ensuring customer satisfaction. If you have a knack for problem-solving, excellent communication skills, and a drive to exceed customer expectations, we want to hear from you!

The ideal Customer Service Specialist should meet the following requirements:

  • Experience in the Aerospace industry desirable
  • Previous experience in Customer Service role
  • Organisational talent, high own initiative, high conflict ability and analytical skills
  • Must have strong written and oral communication skills
  • Have the ability to read and understand customer contracts / specification and put in place action plans for contract adherence
  • Proven experience of using MRP / ERP & Data systems (such as SAP / AMOS etc.)
  • Experience of multi-tasking and relationship building skills
  • Office environment, based in Hayes, London
  • Monday – Friday. Full time role which may require additional overtime and occasional early morning or late evening work depending on customer locations and different time zones
  • Candidate must have the right to live and work in the UK unrestricted

This Customer Service Specialist must be:

  • Self-motivated, driven and ambitious
  • Analytical and flexible approach to work
  • Innovative approach to management skills
About Lufthansa Technik Landing Gear Services UK

Lufthansa Technik Landing Gear Services is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Landing Gear Services is located in London and has over 300 employees. Our success is built on our people who are fundamental to our organization.

www.ltlgs.com
Lufthansa Group
Informationen zur Bewerbung
Stellenangebot:

Customer Service Specialist – Product Line Parts

Jobkennzeichen:
Connecticum Job 1740716
Bereiche:
Wirtschaftswissenschaften: allg. Wirtschaftswissenschaften
Kontaktdaten
Firmenprofil Lufthansa Technik AG
Link zum Bewerben Link zum Firmenprofil
Link zum Firmenprofil
zurück | vor | zur Jobbörse | Job beanstanden

Mehr Jobangebote von Lufthansa Technik AG

Projektreferent (m/w/divers) (mehrere Positionen)
28.04.2024 · Direkteinstieg · Frankfurt am Main
Customer Service Specialist - Wide Body
28.04.2024 · Direkteinstieg · London
Technical Data Entry Intern
28.04.2024 · Praktikum, Direkteinstieg · Sofia
Sales Manager Aircraft Component Services
25.04.2024 · Direkteinstieg · Dubai
Aircraft Maintenance Technician (Malta/Budapest/Sofia/Milan)
25.04.2024 · Direkteinstieg · Luqa

Alle Jobs von Lufthansa Technik AG

connecticum Jobbörse

Jobangebot
Senior Consultant Neobanking - Financial Services (w/m/d)
Direkteinstieg · KPMG AG Wirtschaftsprüfungsgesellschaft · Berlin, Düsseldorf, Frankfurt am Main und weitere
Senior IT Business Analyst (w/m/d)
Direkteinstieg · Capgemini · Berlin, Dortmund, Düsseldorf und weitere
Projektassistenz Fokus Kommunikation und Koordination (w/m/d) in Voll- oder Teilzeit
Direkteinstieg · KPMG AG Wirtschaftsprüfungsgesellschaft · Essen, Leipzig, Magdeburg
Direkteinsteiger:in als kaufmännische:r Projektmanager:in
Direkteinstieg · Deutsche Bahn · Düsseldorf
Associate Wirtschaftsprüfung – Financial Services (all genders)
Direkteinstieg · MAZARS GmbH & Co. KG · Berlin, Dresden, Düsseldorf und weitere
(Junior) Consultant Audit / ESG / Prüfung Sustainability Reporting (w/m/d)
Direkteinstieg · KPMG AG Wirtschaftsprüfungsgesellschaft · Augsburg, Berlin, Düsseldorf und weitere

Praktikum Studentenjobs Abschlussarbeiten Traineestellen Direkteinstieg