Inside Sales Representative

Your main tasks include, among others:

• Enters into transportation agreements with customers
• Processes customer requests and performs bookings as per the booking process and the Cargo Booking Manual
• Books standard and special products
• Makes quotations for ad hoc pricing requests

• Consults customers in finding the right product
• Has responsibility for accounts including easySales management
• Manages LTC bookings
• Arranges ex-works pick-ups
• Assists in acquiring new accounts and new business
• Supports sales team to achieve revenue and tonnage budgets
• Joins Outside Sales Representative on sales visits as required
• Actively shares information about activities, offers, strengths and weaknesses of market participants with the Outside Sales Representative and the supervisor / manager
• Processes charter requests with the Network-on-Demand team
• Manages account data in the CRM tools and communicates updates
• Actively pushes the eChannel usage and follows up Spot Quotes
• Acts (together with the CST) as touch point for claims and complaints
• Participates in local sales events