Junior Account Client Owner (f/m/x)
Position Overview
Within Cash Management, Implementation & Service (I&S) oversees account opening and maintenance for corporate clients. Key activities include implementing cash management solutions such as Cash Manager and Local/Cross-Border Pooling, as well as providing daily service support and electronic banking assistance. The Client Service Officer acts as the main contact for clients, handling payment monitoring, inquiries, and coordination with internal teams to ensure prompt delivery. Their role is essential in maintaining high client satisfaction and making it easy to do business with DB.
Key Responsibilities
As an Account Client Owner (ACO), you will oversee the client lifecycle, ensure regulatory compliance, and maintain accurate client data. Working with Coverage Bankers and KYC teams, you’ll coordinate onboarding, due diligence, and ongoing reviews.
Manage client onboarding, lifecycle processes, and serve as the main point of contact.
Oversee and ensure timely completion of KYC and due diligence.
Keep client records current and compliant with policies and regulations.
Collaborate with Compliance, Legal, and Operations to resolve issues.
Manage a client portfolio, handling their service requirements and coordinating solutions.
Address account and transaction inquiries, working with internal and international teams.
Lead meetings on escalations impacting Cash Management operations, ensuring resolution.
Monitor key transactions and identify cross-selling opportunities for Sales follow-up.
Your Skills and Experience
Bachelor’s degree, banking apprenticeship, or equivalent.
Knowledge of corporate cash management and SEPA/domestic/international payment systems.
Strong interpersonal, communication, and problem-solving abilities.
Strong understanding of KYC and financial crime risk frameworks.
Excellent coordination and communication skills.
Experience working with Salesforce or Client Risk Viewer (CRV) systems is a plus
Fluent in English and German or German, written and verbal
What we offer
We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.
Emotionally and mentally balanced
A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.
Physically thriving
We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.
Socially connected
Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion.
Financially secure
We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or “Deutschlandticket”.
Since our offerings slightly vary across locations, please contact your recruiter with specific questions.
This job is available in full and parttime.
In case of any recruitment related questions, please get in touch with Philipp Maass.
Contact Philipp Maass: +49 69 910-48515
Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit.
Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe.
Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.
