Personalization Manager (f/m/diverse)- Hybrid

As a Personalization Manager (f/m/diverse) you will be responsible for developing and implementing personalized experiences for our customers across multiple digital channels.

What you’ll do

• Help the organisation to understand what multichannel personalization means across the customer journey and act as an accelerator for our organization
• Create & refine target picture for personalization products based on customer needs, market trends
• Manage the end-to-end execution of personalization projects
• Execute our Personalization Strategy & drive collaborative use case delivery with the team and stakeholders
• Collaborate with cross-functional teams, including marketing, service, category, product, data, and engineering, to deliver personalized experiences across web, mobile, email, and social media channels
• Act as key business counter part of the Martech Platform team
• Enable & train all customer facing units to build scalable (self-serviceable) solutions