Come and join AWS GFS ProServe as a Senior Technical Program Manager (Sr TPM) and help AWS customers solve complex software engineering problems by extending Amazon's software engineering and operational excellence practices.
AWS Customer Engineers deliver robust and operationally ready software solutions using Amazon's software development approach. The Global Financial Services Professional Services (GFS ProServe) team at Amazon Web Services is looking for an experienced and motivated Senior Technical Program Managers to lead programs within the GFS ProServe Customer Engineering team.
The Sr TPM defines technical and functional requirements that customer engineering team can deliver against. The role straddles business and engineering domains and is responsible for translating customer strategy and requirements to technical and functional design. The Sr TPM drives work breakdown, user story elaboration, grooming and execution planning. Together with the rest of the team drives execution of sprints and achieves incremental delivery of capabilities. Seeks continuous feedback from the customer and users to adapt and refine the technical design.
You would be ideal for this role if you have demonstrated skills in understanding business requirements for large enterprises or complex product scenarios, you have independently proposed detailed and innovative technical solution design and have led engineering teams in executing high quality software and been hands on in the operations and evolution of the software products.
You have prior experience developing software and are easily integrated in a team of software engineers. You take ownership of the problem and software product that you work on and are hands on in analysis of gaps and resolution of issues. You are data driven and at ease with data analysis. You have familiarity with software development platforms and processes, are at ease with agile scrum, kanban and have helped evolve these processes for your teams.
You have demonstrated experience in interfaces with a broad set of stakeholders, managing communications at multiple levels and are an effective collaborator. As members of AWS Professional Services our team is a steward of the entire AWS platform and as a team member you have the opportunity to keep abreast of the ever-widening stream of platform improvements and new services.
Mentorship & Career Growth
We are committed to supporting new team members in learning, growing and delivering their best, with help and support from tenured Amazonians with broad mix of skills and experiences.
Our team is diverse and geographically distributed. We understand importance of work-life harmony and offer flexibility in how you structure your work to suit your life commitments while adhering to core office hours
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
· Bachelor’s Degree in Computer Science or related field or equivalent work experience
· 7+ years of professional software experience
· 3+ experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
· Experience working in large Financial Services firms, managing and implementing complex, mission critical, real-time and analytical systems in Banking, Capital markets or Insurance sector.
· Working knowledge of Agile scrum including adoption, refinement of the process
· Skills in data analysis, telemetry and instrumentation processes
· Experience with IT Operations for online services, oncall management and automated monitoring and incident management
· Experience with Cloud design, development and operations
· Experience with native AWS design and development
· Experience working with large and diverse software engineering teams
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit