At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
- Lead a global change project to transform our Customer Excellence Organization focusing on strategic Customer Relationships, smart Service Differentiation, Cost to Serve and a smooth Order to Cash. This includes:
- Detailing out scope, roles and responsibilities, capabilities and skills required, organization set up and processes.
- Develop winning strategies, define clear standards, and implement them across all regions.
- Build transformation plan incl. key milestones, timelines, resources, success criteria, transformation controls and communication plan in alignment with key stakeholders.
- Develop winning change strategies to create stakeholders and teams commitment and support across the journey.
- Be a master storyteller, effectively communicating your vision and progress to stakeholders at all levels.
- Implement change project with regions. Capture learnings and adjust where needed along the journey, clearly communicate results.
- Stay ahead of the curve by actively seeking out external best practices, industry trends, and innovative solutions and imbed it into transformation program.
