Working Student Account Management (m/f/d)

ABOUT US Ever wondered how companies manage to juggle their products across multiple platforms like Amazon, Google, and Facebook? That’s where Productsup comes to the rescue. Our role in the digital economy is to power the delivery of product content from the world’s biggest brands, manufacturers and retailers to wherever it needs to go.Productsup’s 100+ FeedFighters are based across 10+ offices around the world, spanning from our Berlin headquarters to Sydney with stopovers in London, Mexico City, Detroit and Singapore. No matter how widespread our hubs are, we are united by an inclusive and unique company culture which is key to our success. This is your chance to join a team with a big vision at the center of a changing world in commerce. Apply today! YOUR RESPONSIBILITIES We’re looking for a motivated and reliable Working Student to support our Solutions team in providing a first class customer experience. As Working Student Account Management at Productsup, you will become a full member of our awesome international team and get the opportunity to gain valuable working experience in customer service operations in the Tech industry.Your key tasks include: Supporting the team in day-to-day business tasks Creating client related reports and tables and tracking our KPIs Learn the ropes of Salesforce and assist with the maintenance of our CRM Support our team in the optimization of our customer service processes Creation of presentations and newsletters Developing a good understanding of our product and industry WHAT YOU BRING TO THE TEAM You are currently enrolled in a University program and are able to work 16-20h/week for at least the next 12 months Ideally, you have already gained first working experience, preferably in Customer Service or other back-office roles Full working proficiency in English, both written and spoken You use your initiative to solve problems and are keen to work independently You possess a good understanding of all standard office applications Some CRM and spreadsheet knowledge is a plus You are an open-minded team player with excellent communication skills WHAT WE OFFER YOU Many professional growth opportunities and the prospect of permanent employment after your studies Awesome workplace in the heart of Berlin at Alexanderplatz Healthy working environment including fresh fruit, drinks, and Urban Sports discount Ongoing internal and external training Home office options & flexible working hours A highly motivated, international and dynamic team Two big company events + two individual team events annually High level of personal responsibility and impact Have you got what it takes? We'd love to hear from you! Send us your online application including CV, salary expectations, and earliest possible starting date.