City Manager, Uber Eats

About Uber Eats
Uber Eats is an on-demand app and website that helps bring millions of people around the world the things they want, at the tap of a button. From specialty local favourites to national brand names, groceries to household essentials and more, Uber Eats has what you want when you want it--with an average delivery time of 30 minutes.

Germany specifically is a substantial market where millions of customers and partners are underserved with only one major player, and it represents a multi-billion dollar greenfield opportunity for us to gain. And the strategic value of Germany is becoming increasingly more important as the top global food delivery players look to go for.

About the Role
At Uber Eats, City teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, the Uber Eats City Manager role is a rare opportunity to build and shape the future of Uber Eats cities in Germany! You take responsibility and ownership to develop your city to become one of the leading marketplaces in Germany. Based on data and field insights, you develop a strategy for your city and operationalize it by working closely together with Restaurant partners, couriers and customers.

What You'll Do

• You will be working with the Territory Manager in charge of shaping and leading city(ies) to success, delivering an amazing service to our users while building a financially sustainable business. You will have your own geographical area to develop while constantly learning with an experienced Territory Manager
• Strategy & Ownership: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions
• Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will operate various processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency
• Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, lead partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service in town
• Commercial competence: Be on top of your accounts, identify GB drivers, negotiate deals and develop partnerships based on performance and business metrics
• Regular travel to your cities is a must

What You'll Need

• Bachelor- or Masters degree in Business, Economics or related field
• 1+ years experience in a fast growing startup environment
• Analytical skills
• Willingness and ability to learn fast and show strong involvement on the ground
• Willingness to own a market and grow the Uber Eats business there. Weekly travel within Germany is required
• Ability to take initiative and easily adapt to constantly-changing work environment
• Willingness to be proactive and in contact with our courier and restaurant partners. Hands-on and eagerness to implement operational schemes in your own city
• A creative attitude and enjoy putting in place initiatives to solve practical issues
• Data-driven decision making mentality and sound business judgment through analytical thinking
• Fluency in English and German is required
• At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward together. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, and depending on the workplace location, Uber either requires* or recommends employees be vaccinated to access any of our facilities; this is subject to change solely at the Company's discretion.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.