MES Customer Service Project Manager

As the MES Customer Service Project Manager, you will be entrusted with a spectrum of responsabilities, incluiding:

• Provide expertise in communication and coordination to guarantee an irreproachable customer service and bond the customer to the company
• Coordination of work scope induction dates, field service events, and internal job management
• Develop and direct procedures and methods that ensure quality standards and budget are met and maintained
• Strong interface with LHT's central functions in Germany and Tulsa, being part of the global network
• Organize and manage multiple priorities and events simultaneously
• Provide problem resolution to facilitate continuous improvements and improved working relationships
• Preparation of invoices and support of outstanding accounts
• Support of concession requests and invoice disputes

* All other duties as assigned or required by the Head of MES Customer Service ManagerTasks