Senior Strategic Account Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Strategic Account Management team partners with B2C sellers to grow their businesses on eBay’s marketplace. This role focuses on sellers in Electronics and Collectibles, with a strong emphasis on expanding the Refurbished category. As a Senior Strategic Account Manager, you will manage and develop a dedicated portfolio of sellers (“book of business”), driving sustainable GMV growth and advertising adoption while building long-term partnerships. You will work closely with cross-functional teams including Marketing, Category Management, Retail Standards, eBay Live, and Support, and play a key role in shaping seller strategy and performance.

What you will accomplish:

• Grow and develop a portfolio of B2C sellers in Electronics and Collectibles, building long-term partnerships that drive sustainable GMV growth, with a focus on Refurbished inventory

• Increase adoption and performance of eBay advertising solutions (e.g., Promoted Listings) and contribute to advertising revenue growth through tailored campaign recommendations

• Identify and activate key growth levers such as listing optimization, Retail Standards, trading activities, inventory expansion, and Cross Border Trade participation

• Develop and complete data-driven account plans, providing strategic guidance on assortment planning, pricing strategies, and promotional activities

• Analyze sales and campaign performance data to identify opportunities, remove barriers, and improve overall seller performance

• Support sellers on eBay-specific marketplace topics, proactively addressing challenges and delivering practical solutions

• Collaborate with internal stakeholders across Marketing, Category Management, Retail Standards, eBay Live, and Support to deliver coordinated initiatives and participate in focus projects and programs

What you will bring:

• 5+ years of experience in Account Management, ideally within e-commerce or an online marketplace environment; experience in the automotive field isa plus

• Sales experience in a fast-paced setting with a strong emphasis on meeting objectives and measuring success

• Strong analytical skills with experience interpreting sales and campaign data to inform strategic decisions

• Proven ability to influence and negotiate effectively, presenting solutions in situations with differing perspectives

• Clear and adaptable communication skills, with the ability to manage conversations, resolve conflicts, and drive outcomes

• Fluent German (native level) and very good English language skills

• Interest in or experience with Refurbished products and sustainable commerce initiatives

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Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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