Do you share our passion for the world of travel and want to be part of a driven and high-performing team? Apply now as a Dynamics 365 CRM Engineer (f/m/diverse) - Hybrid and take responsibility for the sustainability of the solutions we propose to our customers.
Facts
Location
Cologne
Employment level
Direct entry
Function
IT
Working time
Full time
As a Dynamics 365 CRM Engineer, you will help us run, operate & orchestrate CRM needs for the stakeholders. You will be responsible for developing, maintaining & enhancing the CRM system as well as integrating with other applications. You will help to design & implement new features & integrations
What you’ll do
Help run, operate and orchestrate daily CRM needs for the stakeholders.
As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation.
Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources.
Design and implement new features and integrations.
Provide technical support and guidance to the CRM users and business analysts.
Monitor, troubleshoot and resolve CRM issues and incidents.
Document CRM processes, workflows, requirements and best practices.
Ensure data quality, security and compliance with GDPR and other regulations.
Stay updated with the latest CRM trends, technologies and best practices.
Meet the Eurowings Digital team!
Do you share our passion for the world of travel and want to be part of a driven and high performing team? Great! In this case, we are looking forward to hearing from you!
What you`ll need
3 years of experience in developing & maintaining CRM solutions using Microsoft Dynamics 365 & Power Platform
Skills Customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps & Power Automate
Knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins etc
Proficiency in .NET, JavaScript, HTML, CSS & other languages
Experience with Azure
What you`ll bring
The ability to work closely with business SMEs, Marketing, Sales, Product, Service for both B2C and B2B to identify business needs & devise technical solutions
Support the stakeholders with deep tool expertise in Use Case Refinement & Delivery Process
To be the technical counterpart to the MarTech Growth Team, adopting business requirements, translating into technical concepts
About Eurowings Digital GmbH
We want to unfold the world to our customers. Eurowings Digitals mission is to deliver the most convenient and affordable end2end travel experience by connecting the physical and digital world. While our customers enjoy their journey, we take charge of a carefree travel experience. Not only offering quality flights for affordable prices, but being a travel companion all along the way. From their first inspiration to their favorite travel memories. Therefore we launched a whole new company which puts their customer into their total focus. Together we are going to discover, develop and test new products along the whole customer journey, on- and offline. In agile and diverse teams we will revolutionize the way of travelling.